Junior Supervisor / Front Of House
Cape Town, Western Cape, South Africa
Job Description
Job Summary As Junior Supervisor, you'll play a key role in the smooth daily running of the cafe from ensuring excellent service and supporting the front-of-house team to maintaining a welcoming, upbeat atmosphere. You'll work closely with management, lead by example on the floor, and help deliver a consistently positive guest experience.
Candidate Responsibilities:
- Oversee daily front-of-house operations, including opening and closing procedures
- Supervise, motivate, and support the service team during busy shifts
- Provide warm, efficient, and professional customer service at all times
- Handle customer queries and resolve issues with a proactive, friendly approach
- Manage cash-ups, till operations, and basic administration
- Maintain cleanliness, presentation, and smooth service flow throughout the cafe
- Assist with staff training, shift planning, and operational support
- Ensure consistent product quality and adherence to brand standards
- Previous experience in a supervisory or senior waitron role within a cafe or restaurant environment
- Excellent communication and leadership skills
- Strong customer service orientation with a positive, can-do attitude
- Organised, reliable, and able to multitask under pressure
- Passionate about healthy food, sustainability, and community
- Willingness to work flexible hours, including weekends
Wild Dreams Hospitality
Recruiter
Skills Required
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Job Detail
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Job IdJD1594039
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:R15,000 per month
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Employment StatusPermanent
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Job LocationCape Town, Western Cape, South Africa
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EducationNot mentioned