Job Description

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Do you want to help shape the future of healthcare? Our name, Siemens Healthineers, was selected to honor our people who dedicate their energy and passion to this cause. It reflects their pioneering spirit combined with our long history of engineering in the ever-evolving healthcare industry.

We offer you a flexible and dynamic environment with opportunities to go beyond your comfort zone in order to grow personally and professionally. Sound interesting? Then come and join our global team as a Junior IT Professional based in Midrand, South Africa.

Our global team: Siemens Healthineers is a leading global medical technology company. 68,000 dedicated colleagues in over 70 countries are driven to shape the future of healthcare. An estimated 5 million patients across the globe benefit every day from our innovative technologies and services in the areas of diagnostic and therapeutic imaging, laboratory diagnostics and molecular medicine, as well as digital health and enterprise services.

Our culture: Our culture embraces different perspectives, open debate, and the will to challenge convention. Change is a constant aspect of our work. We aspire to lead the change in our industry rather than just react to it. Thatxe2x80x99s why we invite you to take on new challenges, test your ideas, and celebrate success.

Your tasks and responsibilities:

• Review diagnostics and assess the functionality and efficiency of systems
• Implement security measures
• Monitor security certificates and company compliance of requirements
• Anticipate and report the cost of replacing or updating computer items

• End user Support in country

• Perform infrastructure support

• On/Off Boarding of users
• Configuration support
• Install/uninstall computer and mobile clients
• Hardware Failure: Diagnose, Support & Coordination
• Forward for Break fix
• Service Management

• Ticket handling for local support
• Manage IT Consumables

• Display, keyboards, mice, headsets, etc.
• Mobile Voice subscription: Management & support

• Asset management

• Lifecycle support
• Inventory control

• Ensure security and privacy of networks and computer systems

Through exposure and training on:

• Customer Service in the engineering environment
• Management Decision-Making
• Troubleshooting
• Internal tools, equipment and processes improvements

Including development and training on:

• Interpersonal & communication skills
• Organizational & management skills
• Online reporting tools and Microsoft Office applications
• Business Learning
• Troubleshooting skills
• Customer service

What do I need to qualify?

• Skilled/ Degree in Information Technology / Computer Engineering
• Understanding of IT Service Management

Your attributes and skills:

• Able to Work in a complex organization cross boarder and able to
• communicate on various levels in the organization
• Intercultural skills
• Team player
• Organized and structured
• Customer oriented
• Proactivity
• Must be South African Citizen

***Note: Mandatory: Must be a South African National, preferably from a designated diversity group

Siemens