Junior Financial Wellness Consultant
Job Description
DebtBusters team is currently seeking to fill Junior Financial Wellness Consultant role(s). Negotiations is a critical step in the debt review process, where we negotiate with credit providers to improve the financial position of our clients. The Negotiations consultant role requires highly energetic individual(s) who will interact frequently with both credit providers and clients. The successful candidate will join a vibrant team environment and must be highly motivated, customer and analytical. The candidate is expected to know all the in-house software programs; and be efficient in administration and query resolution. Other necessary training (e.g. legal documents) will be provided as required.
Key responsibilities:
- Providing the best financial position for our clients by:
2. Providing solutions and advice to clientsxe2x80x99 financial problems, specifically with regards to assets and accounts not eligible for Debt Counselling.
3. Efficiently managing the life cycle of the client from when you accept the client in your pipeline through to assigning the client to legal.
4. Providing the client with financial protection on their debt with the help of Credit Insurance.
5. Providing the client with financial security on their income and household expenses with the help of Life Cover Insurance.
6. Ensuring time from Accepted to Assigned to legal is within standard company and industry SLA's
Act as an intermediary between credit providers and clients
- Delivering high client satisfaction to all stakeholders by:
2. Supporting both client and credit provider throughout the negotiations process.
3. Establishing, building and maintaining effective relationships with credit providers and internal stakeholders.
4. Ensuring work done is done with precision and high quality.
- Effectively manage workload.
Operational Strength:
- Accuracy
- Performing under pressure
- Results-orientated
- Devotion to quality
- Client focus
- Listening skills
- Persuasiveness
- Negotiating
- Integrity
- Initiative
- Service oriented
- Stress resistance
- Must have completed a Degree/National diploma in either Finance / BAdmin / Science / Law
- Must live IDM's values
- Must be confident and well spoken
- Must be client centric
- Must have a positive attitude
- Exposure to insurance industry xe2x80x93 advantageous
- Exposure to sales industry - advantageous
MNCJobs.co.za will not be responsible for any payment made to a third-party. All Terms of Use are applicable.
Related Jobs
Job Detail
-
Job IdJD1264857
-
IndustryNot mentioned
-
Total Positions1
-
Job Type:Full Time
-
Salary:Not mentioned
-
Employment StatusPermanent
-
Job LocationCape Town, Western Cape, South Africa
-
EducationNot mentioned