Job Description

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Job Advert Summary

Hello Group is seeking a dedicated and detail-oriented

Junior Finance Administrator

to join our dynamic Finance Team at HelloPay. In this role, you will be responsible for processing payouts, monitoring fraud activities, and managing chargebacks. You will play a vital part in supporting the finance department's daily operations by handling administrative tasks and ensuring accurate and timely financial processes.



This is an excellent opportunity for an individual looking to grow their finance career within the payments and financial services environment.

Hello Group i

s a South African company with a

bold

mission: to create game-changing integrated consumer and business services for migrant and marginalized communities. Our focus is on providing low-cost, easily accessible, and simple-to-use financial solutions, all powered by cutting-edge technology.

What

Hello Group

Offers

Onsite Barista

- Because life's too short for bad coffee!

Exciting Team Events

- Work hard, play harder!

Teambuilding Activities

- Get to know your teammates beyond the screen!

A Culture That Feels Like Family

- No corporate robots here--just real people doing great things!

A Top-Notch Office Space

- Where inspiration meets innovation.

Our entities:

Hello Paisa

- Secure and affordable international money transfers & digital banking solutions.

Hello Pay

- Empowering individuals with financial solutions tailored to their needs.

Q-Mart

- Leading the way in wholesale and distribution for mobile and financial products.
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Minimum Requirements

Education & Experience

Bachelor's degree in Finance, Accounting, Business Administration, or a related field. Minimum of

2 years' experience

in a finance or accounting role, preferably within payment solutions or financial services.

Skills & Personal Competencies

Technical Skills:

Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint); familiarity with financial systems, ERP platforms, or accounting software.

Attention to Detail:

High level of accuracy when handling financial data and documentation.

Organisational Skills:

Ability to manage multiple tasks, prioritise effectively, and meet deadlines.

Communication:

Strong written and verbal communication; able to engage professionally with team members, vendors, and clients.

Problem-Solving:

Proactive approach to identifying issues, analysing problems, and recommending effective solutions.
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Duties and Responsibilities

Process all payouts accurately and on time, following established procedures to ensure funds are released to customers efficiently. Conduct fraud monitoring prior to processing payouts to protect the business from fraudulent and money-laundering activities. Identify potential fraud risks and conduct investigations when required. Attend to chargebacks promptly to minimise financial loss and mitigate risk. Liaise with third parties (e.g., banks, payment partners, vendors) to ensure smooth financial operations and resolve queries. * Support the finance team with administrative duties and assist in daily financial tasks.