Job Description

ENVIRONMENT:A dynamic provider of Software Solutions & Real-Time Data Analytics seeks a highly skilled Junior Business Analyst who will bridge the gap between IT and the business using data analytics to assess processes, determine requirements, and deliver data-driven recommendations and reports to executives and stakeholders. This role involves working closely with various teams to improve the efficiency of business processes and systems. The ideal candidate will require a Bachelor's Degree in IT/Business Administration or similar discipline with 1-2 years' work experience in a similar role with intermediate proficiency in SQL. You will also need experience with Power BI, Tableau, familiarity with Project Management tools like JIRA & Asana and a solid understanding of Swagger/Open API 3.0 specifications.DUTIES:Requirements Gathering and Analysis:

• Collaborate with business stakeholders to understand their needs and requirements.
• Conduct interviews, workshops, and surveys to gather detailed business requirements.
• Analyse and document business processes, workflows, and system interactions.

Solution Development:

• Work with IT and development teams to design and implement solutions that meet business needs.
• Create detailed functional specifications for the development team.
• Ensure that the proposed solutions align with the overall business strategy and objectives.

Project Management:

• Assist in project planning, including defining project scope, goals, and deliverables.
• Monitor project progress and provide regular updates to stakeholders.
• Identify and mitigate risks and issues that may impact project success.

Testing and Validation:

• Develop and execute test plans to ensure that solutions meet business requirements.
• Coordinate user acceptance testing (UAT) and gather feedback for continuous improvement.
• Validate that implemented solutions achieve desired outcomes.

Data Analysis and Reporting:

• Utilize data analytics tools to analyse business performance and identify trends.
• Create reports, dashboards, and visualizations to communicate insights to stakeholders.
• Provide recommendations for process improvements based on data analysis.

Documentation and Training:

• Prepare comprehensive documentation of business processes, system requirements, and project
• deliverables.
• Conduct training sessions and workshops for end-users to ensure successful adoption of new
• systems and processes.

Continuous Improvement:

• Stay up-to-date with industry trends and best practices in business analysis and IT.
• Proactively identify opportunities for process optimization and automation.
• Foster a culture of continuous improvement within the organization.

REQUIREMENTS:Qualifications

• Bachelor's Degree in Information Systems, Computer Science, Statistics or Mathematics
• 1-2 years of experience as an IT Business Analyst or in a similar role
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Proficiency in business analysis tools and techniques.
• Intermediate knowledge of SQL.
• Experience with data analytics and reporting tools (e.g., SQL, Power BI, Tableau).
• Knowledge of software development life cycle (SDLC) methodologies.
• Familiarity with project management tools (e.g., JIRA, Asana).
• Understanding of Swagger/OpenAPI 3.0 specifications.
• Ability to work effectively in a team environment and manage multiple priorities.

Preferred Qualifications:

• Advanced degree or certification in Business Analysis (e.g., CBAP)
• Experience in Agile or Scrum methodologies.
• Understanding of enterprise architecture frameworks.
• Knowledge of industry-specific regulations and compliance standards in relation to information security

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