Job Description

Company Description

100% Fossil-free: We don't just dream of a sustainable and livable world - we shape it together and with passion! For over 20 years, we have been a driving force in the expansion of renewable energies. We generate, store and deliver green energy around the globe - with wind, solar, biogas and hydrogen. Around 1,000 employees at various locations worldwide share our mission: to generate renewable energy sustainably for a livable earth.


Become a part of the ENERTRAG team in

Cape Town

and let's advance the energy transition together.

Installation and Configuration

+ Setting up new hardware and software, configuring systems, and ensuring proper network connectivity.

Troubleshooting and Repair

+ Diagnosing and resolving hardware, software, and network problems, including repairing or replacing faulty components.

Technical Support

+ Providing assistance to users with computer-related issues, offering guidance and solutions via phone, remote access, or in-person support.

System Maintenance

+ Performing regular maintenance tasks, such as software updates, to ensure optimal performance and security.

Inventory Management

+ Tracking and managing IT assets, including hardware and software licenses.

Documentation

+ Maintaining accurate records of hardware and software inventories, troubleshooting steps, and system configurations.

Qualifications

Specialization

IT support or technician

Relevant professional experience

Previous experience in a similar IT support or technician role is highly desirable.

Additional qualification(s)/evidence

A+ and N+, or a related field is often preferred.

IT knowledge (systems, software...)

MS Office- Advanced Knowledge

Expertise/Experience

Technical Proficiency

+ Strong knowledge of computer hardware, software, operating systems, and networking concepts.

Troubleshooting Skills

+ Ability to diagnose and resolve technical issues effectively and efficiently.

Customer Service

+ Ability to provide helpful and patient support to users, addressing their concerns and resolving issues.

Additional Information

Personal Competencies

Social Skills

+ Ability to collaborate effectively with colleagues, share knowledge, and contribute to a positive team environment.

Problem-Solving

+ Analytical skills to identify the root cause of problems and implement appropriate solutions.

Communication Skills

+ Excellent written and verbal communication skills to interact with users and other IT professionals

Organizational Skills

+ Ability to manage multiple tasks, prioritize effectively, and maintain accurate records.

Team Work

+ Ability to collaborate with other IT professionals and contribute to a positive team environment.


All positions are open to both full-time and part-time work. Just let us know what suits you best - we look forward to hearing from you.


What counts for us are your skills and motivation - not age, disability, gender, origin, skin color, sexual orientation or religion.


#eineenergievoraus