It Support Technician (tier 1) (pretoria, Gauteng) 1 Year Fixed Term Contract
Pretoria, Gauteng, South Africa
Job Description
The position includes internal and external client support (on and off premises).
- Installing & configuring hardware, software, systems, networks, printers & scanners
- Monitoring & maintaining computer systems & networks
- Responding timeously to service issues and requests
- Providing technical support across the company (in person or telephonically)
- Setting up accounts for new users
- Repairing and replacing equipment
- Testing new technology
- The role may include training junior staff
- BSc Computer Science / IT / National Diploma IT
- Computer related qualifications with thorough knowledge of networking, hardware and workstation administration.
- A minimum of 5 years' experience in a similar role involving onsite user support relating to hardware and software
- Additional relevant technical certifications (MS Windows 10, MS Office 2016) acquired I the last 2 years
- South African Citizen that is residing in Pretoria
- Excellent English proficiency both verbal and written
- Specialist knowledge in IT and LAN
- Good knowledge in software applications, networking & hardware.
- Able to communicate clearly, present complex matters in a simple way and draft precisely.
- Able to identify & analyze key points in verbal and numerical information, evaluate alternatives objectively and make sound, logical & well-argued judgements taking on board the impact of decisions.
- Capacity to focus on priorities and to organize work to deliver on time.
- Able to monitor progress of work and organize reviews.
We would love to contact all our applicants but due to the high volume of applications we are unable to. Therefore, should you not be contacted within 1 week, please consider your application unsuccessful.
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Job Detail
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Job IdJD1263827
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationPretoria, Gauteng, South Africa
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EducationNot mentioned