Job Description

Job Summary

We are looking for the "right person" to be part of our dynamic small company and be part of the IT Team.

We are looking for the right people with passion, initiative, vision, ability to work independently and assist the company with its growth strategy xe2x80x93 this role will be a combination of providing technical support.

You will be based in Cape Town, working on client sites/projects in the region both remotely and onsite

The right person/s should be knowledgeable and experienced working with IT systems such as network and server technology, as well as with typical IT services and systems found in a most business environments. Have good communication and problem-solving skills and being able to work effectively with staff at all levels across an organisation is crucial.

Please send your CV to .com

Send a brief paragraph about yourself, describing who you are and why you think this this position is for you and what you can bring to the role. And also bearing in mind the experience we are looking for.

Submit a one page CV, highlighting your key experience, achievements, and work experience.

Responsibilities:

• Provide technical support to the site as and when needed.
• Be an effective problem solver xe2x80x93 show initiative, professionalism, be a good communicator, be a quick learner.
• Perform Server Management (Domain, Exchange, AD, File, Print, and Storage) as and when required.
• Good network understanding xe2x80x93 ability to work with high end vendor equipment such as Cisco, Ruckus, Extreme, Aruba etc. Assist with network design and capacity planning, including setting up of vlans and other network configurations.
• Oversee installation, configuration, maintenance, and troubleshooting of end user workstation hardware, software, and peripheral devices.
• Assist with new server systems, applications, and hardware.
• Implement policies, procedures, and technologies (including firewalls) to ensure IT Security.
• Prioritize and respond to help desk tickets as appropriate.
• Plan and implement server upgrades, maintenance fixes, and vendor-supplied patches.
• Provide Voip and ISP support.
• Recommend and execute modifications to server environment to improve efficiency, reliability, and performance.
• Develop and maintain server and network documentation as and when required.
• Administer equipment, hardware, and software upgrades.
• Practice asset management, including maintenance of network component inventory and related documentation and technical specifications information.
• Perform server and security audits.
• Perform and maintain system backups and recovery via backup software.
• Monitor and test network performance and provide network performance statistics and reports.
• Recommend, schedule, and perform network improvements, upgrades, and repairs.

Requirements:

• Five yearsxe2x80x99 work experience
• Has worked at least 2 organisations for 3 years or more. References will be needed.
• Having some knowledge and understanding of the following will be beneficial: Sohos Firewalls, Cisco, Aruba, Ruckus Switches, Networking/VLANs, Ruckus/Aruba/Ubiquiti wireless networks.
• Experienced in installing, configuring, and maintaining all manners of Windows and Linux server hardware and associated network equipment.
• Have some familiarity with TCP/IP and other network protocols, firewall management, and operating system configuration

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