It Support Lead
Midrand, Johannesburg, South Africa
Job Description
Our client in the telecommunications sector is looking for a IT Support Lead contract duration of 6 to 12 months.
Role Overview: The IT Support Lead is responsible for overseeing the IT support team, ensuring efficient and effective delivery of IT services to the organization. This role involves managing day-to-day operations, guiding the support team, and ensuring that IT issues are resolved promptly and effectively.
Experience: Minimum 10 years in IT Support
Skills and Qualifications:
- Leadership Skills: Strong leadership and team management skills to guide and support the IT support team.
- Technical Expertise: Excellent technical knowledge of IT systems, infrastructure, and support tools.
- Problem-Solving: Strong problem-solving and decision-making skills to address complex IT issues.
- Communication Skills: Exceptional verbal and written communication skills to interact effectively with team members and stakeholders.
- Organizational Skills: Excellent organizational skills to manage multiple tasks and priorities efficiently.
- Customer Service Orientation: A focus on providing exceptional customer service and ensuring user satisfaction.
- Experience: Previous experience in IT support and service management is highly desirable.
- Certifications: Relevant certifications such as ITIL, CompTIA Network+, or Microsoft Certified: Modern Desktop Administrator Associate are a plus.
Keditswaletswe Molefe
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Job Detail
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Job IdJD1485876
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationMidrand, Johannesburg, South Africa
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EducationNot mentioned