Job Description

Who we are

India Ink was born from a love of textiles and the magic of Indian craftsmanship. What began as a search through Jaipur's markets for hand-block-printed linens and vintage kanthas has grown into a much-loved homeware brand based in Cape Town.

We work closely with artisans across India to bring hand-stitched, block-printed, and embroidered pieces to life--each one thoughtfully made and rich in story. Our collections are a celebration of colour, craft, and the beauty of the handmade.

Who we are looking for

India Ink has an exciting opportunity for someone who is dynamic and driven, with strong attention to detail to join our Stock Team as Inventory and Warehouse Systems Manager.

In this pivotal role, you will ensure that our inbound stock is put away accurately, our outbound orders are picked efficiently, and that any inventory exceptions are identified and resolved quickly. You have a strong background in warehouse operations and a passion for building and improving scalable systems.

This role is ideal for someone who enjoys a mix of quiet, focused work that demands precision, as well as collaborative projects involving other departments.

What you will do

Oversee weekly stock replenishment movements of all locations in the business Oversee the product component administration of local production stock orders Capture and reconcile invoices of local stock orders Manage timelines related to receiving of import stock orders Capture and reconcile invoices of import stock orders Oversee movement of sample units within the business Oversee the accurate picking, packing and shipping of online customer orders Manage stock returned by customers Ensure that standard Wholesale orders are managed efficiently Oversee the process of managing key Wholesale accounts, which includes more focused stock management and monthly account reconciliations Maintain real-time inventory accuracy across all SKUs and locations Plan and oversee stock counts across all locations of the business; both daily smaller SKU selection counts and full range annual stock counts Lead the investigation and correction of all inventory-related exceptions, both in the warehouse and in stores (e.g. missing SKUs, damages, incorrect stock levels due to POS errors) Manage all ad hoc stock adjustments as requested by other departments in the business Collaborate with Accounts to ensure that synchronization of systems are smooth and free of errors that may impact financial KPIs Liaise with Marketing regarding any stock requirements for Marketing activities and ensure that accompanying stock movements are accurate Liaise with Buying, Planning and Office Management on stock preparations for any events Suggest process and/or workflow improvements to increase the speed and accuracy of the Stock Team Provide strong leadership to the Stock Team and shape them into a highly efficient and functional team Guide, support and train the Stock Team members in all their functions to enable them to work confidently and independently Facilitate and ensure effective communication by the Stock Team Take responsibility for the growth and development of the Stock Team Plan capacity of the Stock Team and liaise with Office Management regarding temporary additional staff requirements Prepare daily and weekly reports on inventory movements, exceptions and KPIs Uphold safety, cleanliness, and compliance standards throughout the warehouse

The skills and attributes you would display

Strong time management and the ability to meet deadlines by prioritising and multi-tasking in a fast-paced environment Strong analytical, problem-solving, and organizational skills Enjoy working with people to resolve problems with a focus on finding workable solutions within often tight deadlines Demonstrated ability to scale processes and implement inventory control improvements Effective communicator across teams and departments Highly organised, numerate, and have exceptional attention to detail Have high energy levels and a positive attitude

Your qualifications and experience

Matric with Mathematics as a subject A minimum of 3 years of experience in inventory, warehousing, or supply chain operations Tertiary qualification relating to warehouse/distribution/logistics is advantageous Experience in retail warehousing is advantageous Excellent Excel skills and knowledge of the Google Suite Experienced in using software for inventory management and in barcode scanning Strong affiliation to systems and utilising them to increase productivity Demonstrated ability to recruit and train new team members and to lead a team

Other

A personal laptop is required A Drivers License and own transport is advantageous

Our Values

We are Resilient*
We practice Excellence*
We are Collaborative*
We are Customer Obsessed*
We are Passionate*

Job Types: Full-time, Permanent

Application Question(s):

What is your expected monthly remuneration? If you are currently employed, what is your notice period? Do you own a personal laptop? Did you ever make an improvement in a workplace, whether through a system, a space, or a process? If yes, please tell us about it.
Work Location: In person