Job Description

Introduction

Through our client-facing brands Metropolitan and Momentum, with Multiply (wellness and rewards programme), and our other specialist brands, including Guardrisk and Eris Property Group, the group enables business and people from all walks of life to achieve their financial goals and life aspirations.

We help people grow their savings, protect what matters to them and invest for the future. We help companies and organisations care for and reward their employees and members. Through our own network of advisers or via independent brokers and utilising new platforms Momentum Group provides practical financial solutions for people, communities and businesses. Visit us at www.momentummetropolitan.co.za

Disclaimer

As an applicant, please verify the legitimacy of this job advert on our company career page.

Role Purpose

Provide administrative and operational support in managing user access to transactional systems, ensuring compliance with security policies and procedures.

Requirements

Currently studying towards or recently completed a Diploma/Degree in Information Technology, Computer Science, or a related field. Basic understanding of IT systems and networks.
Awareness of data security and confidentiality principles.

Duties & Responsibilities

PROCESS

Capture and update user access requests on relevant systems, based on approvals from authorised personnel.
Perform routine access reviews to ensure active accounts are valid and in line with company policies.
Assist in compiling access reports for audits and compliance checks.
Maintain accurate records of access changes and related documentation.

CLIENT

Respond to and resolve access-related queries within agreed service levels.
Escalate complex issues to senior staff when necessary, ensuring timely follow-up with the requester.

PEOPLE

Build and maintain collaborative relationships with IT, HR, Compliance, and other stakeholders.
Seek guidance from senior team members to continuously improve knowledge and performance.

FINANCE

Use company resources (time, systems, and equipment) efficiently and responsibly.

Competencies

Attention to detail and accuracy in data entry.
Good communication and interpersonal skills.
Ability to follow procedures and work systematically.
* Basic problem-solving skills.