We are looking for an experienced and dynamic Internal Sales Representative to join our team at Richmond Park (Cape Town).
What is the rep responsible for?
The Internal Sales Representative is responsible for providing sound technical advice and solutions to customers on the ACDC product range. The incumbent will be required to build and maintain excellent customer relations.
Key Performance Areas
Advise customers on technical information.
Follow up on back orders.
Queries and general administration.
Up & Cross Selling including promotion of specials.
Relationship and co-operation with external and internal sales team and other departments.
Diffuse irate customer situations and provide feasible solutions.
Building and maintaining customer relationships at all times.
Attend training sessions on products, processes and/or launches (mandatory and ad hoc training sessions provided)*
Requirements
Minimum Qualification Level - Matric
Inbound Sales experience in the Electrical Field (2 - 3 years preferable)
Excellent communication skills
Ability to cope with change and remain calm under pressure
Ability to multitask
Excellent attention to detail
Process-driven
Systems orientated
Strong personality
Excellent planning and organization skills
Excellent time management and perception of urgency
Excellent problem-solving ability
Cost To Company
Market Related + Commission
Benefits:
Group Provident Fund (Post probation)*
* Exposure to new and innovative industry solutions.
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