Job Description

The role of a sales administrator is to deal with incoming customer enquiries and assisting the sales force with daily sales administration activities.

PRINCIPAL DUTIES AND RESPONSIBILITIES

:

Processing quotes for Sales Reps and Internal sales. Capturing Sales Orders. Invoicing of orders. Supporting the sales force with general operations to help reach the team's objectives. Taking phone calls from customers and sales reps. Assisting and resolving all customer and sales representatives' enquiries. Communicating internally important feedback from customers and sales reps. Dealing with and responding to high volumes of emails. Ensure high levels of customer satisfaction through excellent sales service (Internal and External Customers). Assistance with Tender preparation, reports & proposals. Assist Sales team in managing client orders by generating quotations, sales orders, invoicing, creating job cards, attending to emails and correspondence Follow-up on all outstanding work daily and advise salesperson accordingly Ensure all administrative tasks, are completed within the prescribed time frames Help with other activities as and when required

REQUIREMENTS FOR THE ROLE:

High organisational skills Must be able to multitask MUST HAVE EXPERIENCE IN - Invoicing, Sales Order and Quotations Must be organized, flexible and professional Ability to prioritise own workload. Strong communication skills. Experience, Skills and Knowledge of Syspro advantageous An administrative or sales background. Must be detail oriented. Must a quick-learner and an excellent communicator Attention to Detail Team Player Reliable transport

EDUCATION AND EXPERIENCE:

Previous sales administration highly beneficial. Matric Certificate Basic Microsoft Skills * Clear Criminal record