Internal Counter Sales Person
Western Cape, South Africa
Job Description
A well-established manufacturing concern situated in Blackheath, Cape Town has a vacancy for an experienced Internal Sales Person.
Responsibilities include, but not limited to:
- Excellent Customer Service ensuring client satisfaction
- Servicing walk in customers and telephonic sales
- Applying correct and latest price updates
- Attending to all quotation requests both telephonically and emailing with a same day turn-around time
- Informing clients of promotions and specials
- Capturing received orders on the same day ensuring correct order - product, pricing, and all relevant contact and delivery details
- Communicating deliveries to dispatch
- Communicating quality issues to production
- Communicating account enquiries to the Debtors department
- Credit note capturing
- Reporting Customer Complaints to the manager and ensuring that the complaint is resolved
- Housekeeping - Ensuring orders are filed monthly and archived for record purposes
- Grade 12 (Preferably with a relevant post matric)
- 3 years Sales experience with experience in internal sales
- Fully bilingual in Afrikaans and English
- Experience in sales in a manufacturing or steel industry will be an advantage
- Experience dealing with customers in the hardware, construction, agriculture, fencing or mining industries will be an advantage
- Understanding of administration processes
- Computer skills
- Able to follow processes
- Strong attention to detail
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Job Detail
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Job IdJD1275982
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationWestern Cape, South Africa
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EducationNot mentioned