Job Description

Application Management and Administration:


Providing efficient support to internal teams and clients and addressing inquiries promptly. Managing and processing incoming client orders and flighted applications across platforms. Recommending alternative programming options to optimize revenue (upselling). Ensuring accuracy and compliance in processing client orders. Issuing and verifying client contracts and order confirmations for billing. Documenting application changes and reissue confirmations as necessary. Loading flighting codes and coordinating timely material delivery to the Transfers department. Monitoring schedules to ensure correct material placement and flighting. Generating availability reports and flighted promotion certificates upon request. Adhering to internal and external policies to prevent overbooking




Data Management and Compliance:


Gathering, validating, and accurately capturing data. Maintaining organized filing systems in line with departmental procedures.




Reporting:


Pulling daily, weekly, monthly report as per clients request and tracking purposes.




Stakeholder Relationships:


Building and maintaining interpersonal and team relationships to ensure stable working environment and achievement of team objectives. Providing necessary support to the sales team. Providing necessary support to the relevant support team Supervisors. Overseeing all necessary Broadcast Traffic System functionality, testing and reporting in conjunction with IT.


Qualifications:


National Senior Certificate - Essential Diploma in Media Studies / Similar - Essential




Technolgy Proficiency:


Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) - Intermediate




Language Proficiency:


English - Advanced




Job Related / Technical Competencies:


Accuracy / Attention to Detail Adaptability Applied Learning Initiating Action * Planning & Organising