Internal Sales Rep Hydraulics

Cape Town, Western Cape, South Africa

Apply On Company Site

We are looking for a Internal Sales Rep. who has extensive experience with Hydraulics etc.
Key Responsibilities:

Correctly interpret customer requests and requirements
Checking if there is a client history and understanding that history in relation to the current request
Investigating different product options available in connection to customer request. Recommend alternate products based on cost, availability or specifications
Sourcing products from our data base including costs and selling prices
Receive and compose a detailed Quote for customer either telephonically or written.
Present price, discounts (specials to specific customers), credit and terms as per our company specifics
Provide accurate information regarding availability of in-stock items
Provide accurate information regarding items that need to be manufactured
Provide accurate information relating to shipment dates or delivery dates of out of stock items
Facilitating the process of an order by preparing a Sales Order
Contact customers to ensure ongoing customer satisfaction and resolve any complaints
Monitor scheduled shipments to ensure timeous delivery and fill back orders as needed
Facilitate the return of goods as per our company policies and procedures

Requirements:

Sales

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