Job Description

Job Summary
Position: Travel Consultant - Sales Specialist (German/ Spanish/ Portuguese)
Location: Anywhere in South Africa (Hybrid in Pretoria/Joburg, otherwise remote)
Salary: Negotiable depending on experience level and language proficiency
Overview:
We are seeking two experienced German, Spanish native tongue. Portuguese (MICE & Project focus), Spanish, German-speaking Sales Specialists with a strong background in travel consulting specifically with quoting and selling travel to the European / US markets. The ideal candidates will have in-depth product knowledge of Southern and East Africa, strong sales skills, and the ability to manage end-to-end tour planning while maintaining high service standards.
Key Responsibilities:

• Quoting & Booking Management:

• Operate company quoting systems and travel-related programs.
• Create various quotations for agents and ensure rates are loaded in the system.
• Negotiate rates with suppliers where possible and utilize preferred suppliers.
• Manage provisional bookings and ensure all aspects of tours run within budget.
• Tour Operations & Client Experience:

• Produce guide manuals and oversee smooth tour operations.
• Ensure tour details align with agent and client information.
• Handle complaints by gathering feedback from suppliers and guides.
• Double-check guides booked for tours and ensure smooth execution.
• Financial & Administrative Duties:

• Generate invoices for agents and track tour payments.
• Assist with accounts-related admin to facilitate financial processing.
• Proofread marketing materials provided by agents for tour promotions.
• Market Research & Supplier Relations:

• Visit preferred suppliers to gain firsthand product knowledge.
• Identify and recommend new venues and activities to improve offerings.
• Sales & Performance Management:

• Track sales updates on groups, finalize bookings, and ensure all required tour details are in place.
• Ensure given targets are met and report on performance.
• Teamwork & Training:

• Assist in mentoring and training junior consultants.
• Collaborate effectively within the team to ensure operational efficiency.
• Emergency & Crisis Management:

• Provide support for emergency phone duty when required (rostered system).
• Handle urgent queries and ensure clients receive immediate assistance when necessary.

Requirements:

• Strong geographical knowledge of Southern and East Africa (luxury market).
• Ability to multitask and handle high-volume workloads under pressure.
• Effective communication skills (internal and external).
• Highly organized and deadline-driven with strong time management skills.
• Ability to work independently in a remote/hybrid environment.
• Experience in the travel industry, with strong sales and client management skills.

This is an exciting opportunity for experienced travel specialists looking to work in a dynamic, fast-paced environment while contributing to high-quality travel experiences.
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