Job Description

Ensure that all fees are correctly charged at time of ticketing including invoicing and referral bookings.

No tickets to be on the uninvoiced ticket list.

All ECC charges invoiced out the following day.

All vouchers correctly issued and emailed to the client and supplier.

Cost conscious for both TTS and the client.

Benchmarks in accordance with the company policy.

Limited QC errors.

Ability to accurately conclude multi-sector/round the world reservations.

Knowledge and able to work on the Amadeus/Galileo GDS or OBT.

Issue full domestic and multi sector international reservations including hotel, car, air, transfer, B&B etc.

Ability to calculate round the world fares.

Accurately complete all reissues.

Ability to complete all refunds accurately.

Ensure corporate fares are utilized.

Ability to mentor junior consultants.

Constant knowledge improvement through training.

Ability to learn and adapt to new systems.

Fully conversant with preferred partners both of TTS and the client.

Ability to update all travellers and client profiles.

Ability to handle pressure and volume.

Offering a consistent extra mile service while adhering to the SOP and SLA.

Client retention. Assist junior staff.

Minimum Requirements:

- Grade 12/Matric.

- Bachelors degree in Tourism.

- Minimum of 5 years of experience in a similar role.

Job Types: Full-time, Permanent

Application Question(s):

Do you have Certifications in Amadeus and Galileo? What is your notice period?
Experience:

Senior Travel Consultant: 5 years (Required)
Location:

* Pretoria, Gauteng (Required)