Job Description

Job Advert Summary

Join the dynamic team at Mobalyz Risk Services (Pty) Ltd, a leading innovator in the risk management industry, as a Sales Team Leader based in our vibrant office. At Mobalyz, we are committed to providing cutting-edge solutions that drive vehicle asset risk management forward. As a Sales Team Leader within our esteemed Sales Organization Group, you will be at the forefront of driving sales success, overseeing a team of motivated sales professionals, and ensuring the achievement of key targets. You will leverage your leadership skills to mentor your team, implement effective sales strategies, and develop client relationships that align with our company's growth objectives. If you are passionate about sales, have a proven track record in leading sales teams to success, and are excited about playing a fundamental role in a forward-thinking company that values innovation and excellence, we invite you to apply. This role offers a competitive remuneration package and the opportunity for career growth within a company known for its results-driven culture. Apply today to be part of a company shaping the future of risk services.

Minimum Requirements

Matric (Grade 12) or equivalent FAIS-compliant (RE5, relevant NQF Level 4 qualification and Class of Business) Minimum 2-3 years in a sales call centre environment Minimum 1 year in a supervisory or team leader role Experience in short-term insurance is essential

Duties and Responsibilities

Performance Management: Monitor daily, weekly, and monthly KPIs; conduct performance reviews and coaching sessions. Sales Leadership: Drive sales initiatives, campaigns, and conversion strategies to meet and exceed targets. Compliance & Quality Assurance: Ensure adherence to regulatory requirements and internal quality standards. Training & Development: Identify training needs and facilitate ongoing learning and development. Operational Oversight: Manage shift schedules, attendance, and workflow to ensure optimal coverage and productivity. Reporting: Provide regular updates to the Sales Manager on team performance, challenges, and opportunities. * Customer Experience: Champion a customer-centric culture and resolve escalated queries effectively.