Job Description

Installations Manager (HVAC & Cooling Systems) Perseverance - R30,000-R35,000 CTC

The Installations Manager, you will be responsible for managing a team of technicians, coordinating projects, resolving contractual matters, engage with consultants and contracts managers, managing project timelines, ensure project time lines are up held. The ideal candidate should possess strong leadership abilities, technical knowledge of air-conditioning systems, excellent communication skills, and a customer-centric mindset.

Requirements:

• Grade 12 or equivalent
• AutoCAD
• Degree or Diploma in Mechanical Engineering
• Proven experience in a similar managerial role.
• Technical knowledge of air-conditioning systems, components, and repair techniques will be advantageous.
• Excellent leadership, communication, and interpersonal skills.
• Ability to manage and motivate a team effectively.
• Strong problem-solving and decision-making abilities.
• Customer-centric mindset with a strong focus on customer satisfaction
• Valid driver''s license and clean driving record.

Key Performance Areas

Project Operations

• Oversee the day-to-day operations of the Installation department, ensuring smooth workflow and timely completion of Installation requests.
• Coordinate with customers to schedule appointments and communicate project updates.
• Ensure orders are accurately documented, including detailed descriptions of work performed and parts used.
• Review installation requirements, and ensure technicians comply and adhere to company quality guidelines.
• Maintaining records and reports. This includes keeping records of equipment installed, warranty requirements, parts inventory, and customer complaints.
• Maintain a handover of the project to the service department, with the service intervals and warranty schedules being maintained accordingly.
• Ensure instructions to suppliers / contractors include a full scope of requirements to prevent add-ons and unplanned expenditure after quotation approval.
• Attend various meetings and action/communicate instructions.
• Produce written reports and make presentations.
• Ensure good housekeeping standards are maintained.

Personal Attributes

• Presentable with excellent interpersonal and communication skills (written and verbal)
• Accuracy and attention to detail are essential.
• Ability to work independently but also be a team player.
• Methodical and systematic minded
• Able to prioritise activities and resources, ensuring that results are achieved effectively.
• Acts in accordance with conventional ethical and professional standards.
• Positive, self-motivated and confident approach.
• The ability to work under pressure and to comply with deadlines.
• Leadership capabilities - Develop and maintain strong relationships with staff members
• Honest and Reliable
• Will be required to undergo/pass workplace medical assessments based on requirements of the job (e.g., Working on heights)

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