Job Description

Position Summary
Industry: IT & Internet
Job Category: Engineering, Technical, Production and Manufacturing
Location: Centurion
Contract: Permanent
Introduction
The role of Installation Technician is within the Installations Department, responsible for effective installations of sophisticated electronic equipment into various types of vehicles. This position requires candidates to complete all tasks scheduled by the scheduling department efficiently and according to set quality standards. The candidate will also be required to support the organization, staff within the department, other departments, and branches in various regions when required. Candidates must be customer service driven and able to work independently. Attention to detail and meticulousness is an inherent requirement of the job. The candidate must be well presented.

Perform installations of sophisticated electronic units into various vehicle types including motorbikes, trucks, buses and plant machinery.
Perform the installations as per the set standard of quality.
Perform the installations at a site convenient to the customer.
Communicate with the customers regarding the installation process in a professional and courteous manner at all times.
Complete all relevant documentation associated with the installation.
Provide customer service in accordance with a set standard.
Be responsible to determine and request additional resources when required.
Minimum Requirements
Minimum 3 years experience as an auto electrician, motor mechanic, or in the installation of tracking devices, vehicle accessories and vehicle alarms.
Grade 8 (Matric will be advantageous).
Grade E PSIRA registration.
National Technical Certificate in Automotive Electronics/Motor Mechanic would be advantageous.
Valid drivers license (not less than 12 months).
Computer literate.
Must possess good communication and administrative skills.
Possess good fault-finding skills and techniques.
Possess the necessary skills to deliver service excellence.
Be prepared to travel.
Excellent communication skills.
Excellent customer service skills.
Self-disciplined and self-motivated.
Strong problem-solving skills.
Ability to work within a team.
Creative thinking.

Skills Required