Information Technology Support Specialist Remote Sa
Home Based, ZA, South Africa
Job Description
The IT Support Specialist role will contribute to help desk, system and computer support. Alongside the IT team, the IT Support Specialist will be res ponsible for certain tasks and special projects may be assigned in addition to the required daily tasks.
YOU WILL
- Configure and support laptops and other computer equipment
- Troubleshoot and resolve issues while providing concise and useful updates
- Respond to all calls/tickets within agreed SLAs, prioritizing work where necessary
- Install and configure applications
- Mobile device support
- Maintain and troubleshoot LAN / Wi-Fi network
- Administration of user accounts for various systems
- Provide remote connectivity support
- Documentation creation and maintenance
- Train employees on internal systems and computer
- Other various tasks as requested /assigned
REQUIREMENTS
- Proficiency in Microsoft 365
- Ability to work independently and manage multiple task assignments
- Articulate writing skills suitable for a business environment
- Strong problem solving and troubleshooting skills with the ability to exercise mature judgment
- Self-motivated and able to work in a fluid, fast-paced environment
- Customer service oriented
- Previous t ech s upport or help desk experience
Beware of fraud agents! do not pay money to get a job
MNCJobs.co.za will not be responsible for any payment made to a third-party. All Terms of Use are applicable.
Related Jobs
Job Detail
-
Job IdJD1468690
-
IndustryNot mentioned
-
Total Positions1
-
Job Type:Full Time
-
Salary:Not mentioned
-
Employment StatusPermanent
-
Job LocationHome Based, ZA, South Africa
-
EducationNot mentioned