Job Description

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Now Hiring: Software Application Support Specialist
Remote (Based in Gauteng) | Permanent Position
Are you a tech-savvy problem solver with a passion for helping others?
Our client, a dynamic player in the tech industry, is on the hunt for a Software Application Support Specialist to join their remote team based in Gauteng. This is more than just a support role -- it's an opportunity to work at the heart of innovative software solutions that power real-world impact.
This exciting, fast-paced position offers career growth, technical variety, and the chance to collaborate with diverse teams across the business.
Requirements
What You'll Be Doing:
Provide world-class application support to end-users and business teams.
Investigate and resolve technical system issues with precision and speed.
Design and support system enhancements to meet evolving business needs.
Analyze processes and recommend smart, scalable improvements.
Maintain data quality, and perform regular system maintenance.
Create clear, useful documentation to support knowledge-sharing and continuous improvement.
Partner with project teams to bring expert insights into cross-divisional solutions.
What You Bring:
Minimum 1st-year tertiary education in both Information Systems / Computer Science and Accounting.
2+ years' experience in:
Writing and optimizing complex SQL queries.
Using MS Excel and VBA effectively.
Solid grasp of Windows troubleshooting, networking basics, and application installations.
Outstanding technical skills and analytical thinking.
Strong interpersonal and communication abilities -- able to bridge the gap between tech and business users.
Passion for delivering exceptional customer service in a support-driven environment.
Ideal Candidate Profile:
You've supported production systems and understand the pressure of maintaining uptime.
You know how to juggle priorities and manage your own workload with confidence.
You're curious, adaptable, and eager to improve systems and yourself.
You speak both tech and human, and can simplify complexity for others.
Why Join?
Work remotely while contributing to high-impact projects.
Learn and grow with experienced professionals across various domains.
Be part of a team where your input matters, and your growth is supported.
Applicants must be eligible to work in the Republic of South Africa.
Ready to step into a role where your support makes a difference?
Apply now and become a vital part of something meaningful.