Job Description

The successful candidate will be responsible for:

Providing professional and effective ICT support to all users with regard to applications, equipment and related infrastructure Installing, configuring, testing and maintaining the network, operating systems, applications, software and system management tools Assisting with the implementation, development, upgrade and subsequent support of all IT business applications, ensuring they meet business requirements, operational needs and contribute to the efficient delivery of services Providing professional ICT support and ensuring the smooth operation of administrative functions in the ICT department, including: + asset management
+ financial management
+ procurement
+ supplier liaison

Please submit your application by 17 July 2025 to be considered for this role, noting that any application that does not include the required or correct documentation, will not be considered.

Minimum requirements:

National Senior Certificate or equivalent Tertiary qualification in Information Technology or a related field (advantageous) 2 years' experience in a technical support role 2 years' experience in an administrative and/or finance-related role Understanding and experience in: + supporting various Microsoft Office packages
+ network setups and issue resolution
+ desktop / laptop hardware troubleshooting and issue resolution
Knowledge of: + networking and hardware (intermediate level)
+ computer hardware systems, chipsets, memory modules and peripherals (basic to intermediate level)
+ asset management systems, ticketing tools, and procurement workflows
Computer Literacy (Microsoft Word, Excel, PowerPoint, Zoom) Valid driver's licence (advantageous)

Skills:

Strong organisational and administrative skills Written and verbal communication Administration and attention to detail Ability to multitask and manage competing priorities Detail-oriented with strong analytical thinking Time management and multitasking Vendor negotiation and contract management

Abilities:


Problem-solving and decision-making Strategic, innovative and solutions-oriented thinking Use initiative in high-pressure situations Be outcomes-orientated, not simply task-orientated Work well under pressure Work independently Apply sound judgement Work effectively and energetically around a demanding work schedule, including working irregular hours on a frequent basis

Knowledge and commitment:

Commitment to the principles, policies and programme of action of the Democratic Alliance * Willingness to go the extra mile, which includes working long and irregular hours, weekends, and public holidays where necessary