Job Description

Job Summary

Exciting Career Opportunity: Human Capital Officer

Are you ready to take your career to the next level in the dynamic field of Human Capital? We have a fantastic opportunity for a talented professional like you.

About the Role

As a Human Capital Officer, you will play a pivotal role in overseeing, coordinating, and implementing our Human Capital operational processes and initiatives. Your responsibilities will include providing top-notch service to our employees, managing compensation and benefits, and much more.

Key Responsibilities

Benefits & Compensation

• Handle senior compensation matters, including shares and incentives.
• Collaborate with Finance on the Salary Increase Process.
• Manage various employee benefits, such as Provident Fund, Medical aid, Funeral Schemes, Loans (Educational, Study, and Emergency), and acting allowance.
• Organize benefit road shows in collaboration with external stakeholders.
• Contribute to the administration of our recognition awards programme.

Customer Service & Audits Section

• Ensure all queries are promptly addressed within the policy framework.
• Maintain a professional approach when addressing customer needs.
• Propose, develop, and update methods for enhancing customer services.
• Keep internal and external customers informed of query progress.
• Oversee Human Capital audit requests, both internal and external.
• Prepare and provide audit-related information for various audits, including the Sustainability Audit, Department of Employment and Labor Audits, and Broad-Based Black Economic Empowerment (BBBEE).
• Ensure the accuracy and timely submission of sampled documents.

Reporting & Record Keeping

• Coordinate and consolidate data for reporting purposes.
• Prepare comprehensive reports for internal stakeholders and management.
• Analyze data within your area of responsibility and provide recommendations to your line manager.
• Monitor and maintain data integrity across all databases.
• Accurately store employee records in the filing system.
• Keep employee records and systems up to date.

Stakeholder Relations

• Communicate effectively with external service providers to achieve work objectives and nurture relationships.
• Liaise with employees and management to provide assistance and convey essential information.

General Office Support/Administrative Support

• Offer systematic and dependable support services.
• Oversee day-to-day employee queries through our HR Helpdesk system.
• Handle monthly data input, including onboarding, offboarding, benefit changes, and internal movements.
• Administer employment contract offers for HR Business Partners.
• Manage audit requests from regulatory bodies and internal departments.

Background/Experience

To excel in this role, you should have:

• 5 years of experience in HR administration, compensation, and benefits, or a related field.
• A minimum of a 2-year Diploma in Administration, Compensation and Benefits, or a similar qualification.
• Proficiency in MS Office applications at an intermediate level.
• A broad understanding of compensation and benefits concepts within Human Resource Practices.
• Knowledge and experience with payroll systems.

Competencies

You'll shine in this role if you have these competencies:

• Information Gathering
• Taking Action
• Attention to Detail
• Planning and Organizing

If you are ready to embark on an exciting journey in the Human Capital field and be part of a dynamic team, apply today!

Please note that only shortlisted candidates will be contacted. We are an equal-opportunity employer.

LGL Staffing

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