Job Description

Fundwell is a financial technology platform revolutionizing the way businesses access capital. Traditional business financing often involves complex processes, hidden fees, and lengthy approval times. We're changing that and fast. Leveraging our proprietary technology, deep industry expertise, and ethical-first approach, we deliver quick, transparent, and tailored funding solutions to small and medium-sized businesses nationwide. Today, our platform is expanding beyond financing into receivables, payables, and embedded payments, giving businesses greater control over their cash flow.


Our Cape Town office has doubled in size over the past year and is home to our growing sales organization. We're looking for a strategic Human Resource Business Partner to be on the ground in Cape Town, partnering with our sales leaders and team to build a high-performing, sustainable culture as we continue to scale.


You'll be working directly with our sales leadership team to solve real challenges: helping new sales managers learn to lead for the first time, coaching reps through performance plateaus, resolving conflicts before they impact team dynamics, and ensuring our fast-paced sales environment remains energizing rather than exhausting.

How You'll Make An Impact

Partner closely with our Cape Town sales leadership on team structure, career development, and capacity planning Advise sales managers on performance issues, pipeline concerns, and how to coach reps effectively Help first-time managers transition from being top individual contributors to leading teams Build performance management processes that work for a sales environment--focused on metrics that matter, not bureaucracy Partner with managers to identify patterns in rep performance and create targeted improvement plans Create programs that celebrate wins and help the team learn from losses Own retention strategy for the Cape Town office Handle employee concerns, complaints, and workplace issues with speed and good judgment Mediate conflicts between reps, between reps and managers, and cross-functional tensions with other departments Build trust with the team so they feel heard and supported

What We're Looking For

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Experience

6+ years in people/HR roles with significant experience supporting sales organizations Track record of working in high-growth, fast-paced environments Experience coaching sales managers and working through sales-specific performance challenges Background in tech, fintech, or B2B sales environments strongly preferred You can coach a sales manager through a difficult conversation about a rep missing quota You give direct, honest advice to leaders and know when to push back You balance empathy for people with accountability to results Ability to work with high-performing, competitive personalities Data-oriented approach to understanding performance patterns Excellent judgment on sensitive situations--compensation disputes, performance issues, interpersonal conflicts * Comfort operating with autonomy while staying connected to global leadership