Job Description

The Human Capital Officer oversees and coordinates, implements and reports on Human Capital operational processes and initiatives. This role is accountable for professional frontline service to employees and the coordination of compensation and benefits.

Benefits & compensation

• Administer exit forms for senior compensation (shares and incentives)
• Administer the Salary Increase Process, in collaboration with Finance.
• Administer the Provident Fund, Medical aid, Funeral Schemes, Loans (Educational, Study and Emergency) and acting allowance for employees.
• Coordinate benefit road shows onsite with relevant external stakeholders.
• Assist with administering the recognition awards programme

Customer service & Audits section

• All queries are followed up and resolved in the shortest possible timeframe within policy framework.
• A professional attitude is displayed when responding to a customerxe2x80x99s needs.
• Methods for improving customer services are proposed, developed, and continuously updated.
• Internal and external customers are constantly updated as to the progress of their queries.
• Oversee HC audit requests from internal and external audit bodies.
• Prepare for and provide all supporting information in alignment to audit requirements for:
• Sustainability Audit.
• Department of Employment and Labor Audits.
• BBBEE xe2x80x93 Empowerdex verification.
• Ensure that all sampled documents are accurate and submitted.

Reporting & record keeping

• Coordinate and consolidate the gathering of information for reporting
• Compile detailed reports for submission to internal stakeholders and management.
• Analyse consolidated data in own area of responsibility and provide recommendations to line manager.
• Monitor and control data integrity in all databases in area of responsibility
• Ensure the storage of employee records on the filing systems are accurate.
• Maintain and update employee records and systems as required.

Stakeholder relations

• Communicate with external service providers to achieve work objectives and to maintain relationships
• Communicate with employees and management, to assist and convey information.

General office support/ Administrative support

• Provide and coordinate systematic and dependable support services.
• Oversee employee day to day queries through HR Helpdesk system.
• Administer monthly data input (onboarding, off boarding, benefit changes, internal movement)
• Administer contract of employment offers for HRBPxe2x80x99s.
• Oversee audit requests from regulatory bodies and internal requests.

Background/experience

• 5 yearsxe2x80x99 experience in a HR administration/compensation and benefits role or similar field
• Minimum of a 2 Year Diploma in Administration/Compensation and Benefits or similar
• Computer literate xe2x80x93 MS Office package at intermediate level

Specific job skills

• Broad working knowledge and understanding compensation and benefits concepts, terminology, and the interrelatedness of these within Human Resource Practises
• Knowledge and experience in payroll systems

Competencies

• Information Gathering
• Taking Action
• Attention to detail
• Planning and Organising

Aspen Pharmacare