Human Capital Business Partner: Employee Support Services

Cape Town, Western Cape, South Africa

Job Description


Our client is looking for a Human Capital Business Partner: Employee support services. Responsibilities:

  • People Management:
  • Align the team's focus areas and deliverables with the business's strategic objectives.
  • Plan and execute cross-functional team activities within the defined scope of responsibility.
  • Ensure adequate capacity planning and performance delivery in alignment with strategic, tactical, and operational plans.
  • Engage in role profiling, goal setting, and performance management for both managers and staff.
  • Develop and implement a robust knowledge management infrastructure within the department to effectively maintain Intellectual Property.
  • Take accountability for personal and team's continuous personal and professional learning and development to bolster technical and leadership capabilities within the HC Quality team.
  • Establish and maintain accurate and documented delegation processes for ongoing operational activities, particularly in the event of key staff members' absence, following related policies and SOPs.
  • Business Management:
  • Collaborative responsibility for achieving the tactical goals of the site while actively addressing and mitigating risks across various aspects of site operations, encompassing workflow, ethics, quality, financials, regulatory compliance, and other critical company prerequisites.
  • Provide comprehensive reports on essential operations, pivotal metrics, and key performance indicators that significantly influence the business's short-term, medium-term, and long-term objectives.
  • Demonstrate effective and thorough expertise in costing, budgeting, and expense management, considering the interplay of various site activities.
  • Take responsibility for developing and maintaining a three-year rolling plan aimed at effectively implementing the company's strategy, as defined by the client's board and executive team.
  • Business Partnering:
  • Contribute to the development and execution of Human Capital strategies aligned with business needs.
  • Offer insights and input into the formulation of Human Capital related business policies.
  • Collaborate with Heads of Department and line management to provide ongoing operational guidance and solutions aligned with the people services & experience philosophy within the company.
  • Analyze Human Capital data and metrics to identify risks related to productivity and retention, and work with management to develop effective action plans for mitigation.
  • Coordinate with the Shared Services team to optimize the Human Capital infrastructure when necessary.
  • Participate in BBBEE (Broad-Based Black Economic Empowerment) planning and audits to ensure maximum empowerment contributions are achieved.
  • Lead or participate in all Human Capital projects relevant to your portfolio.
  • Recruitment & Onboarding:
  • Facilitate workforce planning with managers, co-develop the workforce plans, and consolidate across all departments for Exco approval.
  • Monitor and report on workforce and succession planning and implement the required recruitment and onboarding of skilled talent pools timeously, within budget, and in line with vacancy/job specifications and company culture fit.
  • Ensure all job offers are concluded and that all new starters are onboarded seamlessly to enable effective new employee satisfaction and longer-term retention.
  • Support the companyxe2x80x99s talent development philosophy by boosting internal mobility and career paths for talented employees.
  • Performance & Talent Development:
  • Take the lead in establishing and advising on performance management principles and schedules.
  • Guarantee the timely completion of performance assessments, compile the outcomes, and conduct quality checks before submitting them to the executive committee.
  • Effectively oversee employee recognition initiatives within various departments to ensure they generate a meaningful impact.
  • Collaborate with the Human Capital Effectiveness team to align training plans with departmental and company requirements, thereby enhancing overall employee productivity.
  • Ensure that employees not meeting established standards promptly enter a performance improvement process.
  • Employee Relations:
  • Expertly handle intricate employee relations challenges and address complaints.
  • Provide guidance to management on effectively resolving employee relations issues, and facilitate all industrial relations matters related to incapacity, misconduct, or staff grievances, both internally and externally at CCMA & Labour Court.
  • Monitor and enhance employee productivity, collaborating with line managers when necessary to implement individual or team development and wellness initiatives that promote productivity.
  • Actively promote teamwork optimization through targeted team development interventions.
  • Contribute insights to the development and reporting of metrics on a weekly, monthly, quarterly, and annual basis.
  • Engage leaders and staff to foster understanding and support for HC models, philosophies, plans, and metrics.
  • Analyse emerging trends and offer recommendations to management, implementing agreed-upon solutions.
  • Develop and implement training programs to enhance employee skills and competencies.
  • Identify training needs through analysis and consultation with department heads.
  • Monitor training effectiveness and adjust as needed to achieve desired outcomes.
  • Training and Development:
  • Develop and implement training programs to enhance employee skills and competencies.
  • Identify training needs through analysis and consultation with department heads.
  • Monitor training effectiveness and adjust as needed to achieve desired outcomes.
  • HR Data Management:
  • Establish and maintain HC data governance policies and procedures.
  • Compile, analyze, and present HC data insights to support strategic decision-making.
  • Prepare and submit HC-related, monthly, quarterly and annual reports as required by legislation and operational needs.
  • Conduct regular audits to maintain data accuracy and compliance.
  • Lead the following functional areas.
  • Act as the go-to resource for HC-related data and analytics expertise.
  • Stay updated on industry best practices and trends related to HC data and analytics.
  • All payroll activities (SAGE) and oversee employee remuneration and benefits duties.
  • In collaboration with HC lead team and management, lead the scoping, development and implementation of HC systems and data analytics initiatives.
  • Training & Development
Key Skills:
  • At least 5 years' experience in a Generalist Human Capital Function.
  • At least 3 years' experience at a senior professional level.
  • Deep understanding & working knowledge of Human Capital related legislation in South Africa.
  • Workplace Forum, and CCMA arbitration experience.
  • Business and operational planning and implementation in a commercially viable business.
  • Working knowledge of key Project Management principles.
  • Demonstrated expertise in policy development, coaching leaders and employees, recruitment, employee relations & IR, job evaluation, salary benchmarking, payroll processing, employee benefits management, skills development, performance management, and people data analytics & reporting.
  • Exceptional analytical skills, capable of interpreting data to provide actionable insights through management & employee presentations and reports.
  • Proficient in scoping and rolling out HRIS systems and proficient in using data management tools.
  • In-depth knowledge of HR laws, regulations, and industry best practices.
  • Self-motivated and adept at working independently while fostering effective collaboration within cross- functional teams.
  • Proven track record in business and operational planning and successful project and KPI execution in line with business needs and parallel activities.
  • participation in the development of departmental budgets and monitoring expenditures across multiple
  • projects and funding sources.
  • Proficiency in presenting data utilizing the full Microsoft Office 365 suite
  • Working knowledge of Pharmaceutical Manufacturing in an aseptic cGMP accredited environment.
Qualifications:
  • Bachelorxe2x80x99s degree in human resource management.
  • 5 years of experience as an HR Business Partner or in a similar role, preferably in the pharmaceutical or healthcare industry.
  • Recognition is given to Prior Learning and practical experience.
Job Types: Full-time, Permanent

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Job Detail

  • Job Id
    JD1274067
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Cape Town, Western Cape, South Africa
  • Education
    Not mentioned