Job Description

Job Summary
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Hospitality Manager | Luxury Private Wildlife Reserve | Graaff-Reinet
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Salary
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: R30,000 per month
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Kendrick Recruitment is currently seeking a
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Hospitality Manager
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for a luxury private wildlife reserve based near Graaff-Reinet. This is an exceptional opportunity for a skilled and passionate individual to lead the hospitality offering across a collection of exclusive lodges in one of South Africa's most beautiful wilderness locations.
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Key Responsibilities:
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Oversee and ensure world-class guest experiences across three lodges.
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Lead, mentor, and manage hospitality teams across all lodges
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Ensure smooth daily operations, service excellence, and adherence to established SOPs
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Manage front-of-house operations, beverage budgets, and supplier relationships
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Promote strong inter-departmental collaboration and guest engagement
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Uphold the reserve's sustainability values in alignment with the 4Cs framework (Conservation, Community, Culture, Commerce)
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Requirements:
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Minimum 5 years' experience in the hospitality industry, with at least 2 years in a managerial role at a 5-star lodge or hotel
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Demonstrated leadership and communication skills
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Passion for delivering exceptional hospitality and guest service
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High attention to detail with strong financial and operational awareness
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Proficiency in hospitality systems (PANStrat preferred)
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Competence in Microsoft Office applications
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Fluency in English; knowledge of Afrikaans an advantage
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Calm and solution-focused leadership approach, with the ability to remain composed under pressure
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A genuine commitment to staying informed on hospitality, travel, and tourism trends
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This role is ideal for an experienced and dedicated hospitality professional seeking to make a meaningful impact in a high-end conservation-focused environment. If this sounds like your next career move, Kendrick Recruitment welcomes your application.
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