Job Summary:
To plan and coordinate the end-to-end management of reception and administrative tasks for the hospital in alignment with Group quality standards.
Minimum Qualifications and Experience:
Certification in Office Administration or Secretarial studies / NQF Level 5.
Conflict resolution strategies
Interpersonal skill
1-2 years in general office administration
Oral Communication
Written Communication Customer Service
Computer literacy
Minimum Job Requirements:
Answer, screen and direct the telephone/switchboard
Ensure messages are relayed to the relevant individual
Answer inquiries as needed or direct to individuals best able to assist
Provide general and ad hoc administrative support as needed
Greet and welcome staff, clients, service providers or visitors courteously
Schedule appointments and organise meetings as needed
Receive, sort and pack mail and deliveries
Ensure common areas are equipped with required office supplies
Monitor the use of office equipment and supplies and replenish as required
Coordinate with maintenance for repairs when necessary
Assist in the coordination of the drivers allocated to the hospital
Deliver customer focused clerical assistance
Work collaboratively with colleagues, build sound relationships and ensure good communications
Take minutes during meetings and keep records
Assist with filing
Manage kitchen supply on a daily basis
Comply with cost controls in order to achieve section budget
* Ensure any incurred costs are signed off by the head of the department
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