Job Description

Our client based in the Pietermaritzburg area is seeking a highly skilled, dynamic and motivated Head of Motor to join our team. This role involves overseeing the short-term motor own damage and third-party liability claims, ensuring efficient claims administration, and driving improvements in claims processes. The ideal candidate will manage supplier procurement, identify trends in motor risks, and develop strategies for optimizing claims spend.Duties:Team Management

• Manage the motor claims portfolio and the team within the claims department.
• Ensure staff responsibilities and expectations are met through continuous supervision and management.
• Effectively contribute to the management of the claims department.
• Claims Strategy and

Reporting

• Oversee the short-term motor own damage and motor third party liability pillars.
• Manage the supplier procurement process and assist in identifying trends surrounding the motor risks faced by the company.
• Develop, monitor, and report to the claims manager on the effectiveness of claims spend strategies.
• Manage and report on motor claims costs, trends, and service provider performance.

Claims Process and Administration

• Manage and develop claims processes within the motor space to ensure effective claims administration.
• Provide technical advice and support to the team on motor claims.

Client and Broker Relations

• Develop and maintain a professional working relationship with clients and brokers.
• Assist in handling clients' and brokers' complaints and appeals in a professional manner.

Qualifications

• A bachelor's degree in business or relevant field
• A full qualification in short-term insurance (advantageous).

If you meet all of the above, please send your CV toPlease note due to high volume responses, only candidates that meet the advertised criteria will be contacted.

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