Job Description

Building the Fastest Digital Product Engineering Capability in Banking

Executive-Level Contributor Role

Role Overview

We are seeking an exceptional leader to drive:

making speed our strategic weapon

. This role will own end-to-end engineering velocity--from idea to production--across our entire digital product organisation. You will eliminate the waste (high!) in our deployment pipeline, reduce our multi-day lead time to hours, and build one of the fastest, most efficient digital product engineering teams in banking.


This is not a traditional management role. You will be a

hands-on architect of organisational and technical systems

, working at the intersection of engineering excellence, organisational design, and cultural transformation. You will eat, sleep, and breathe deployment velocity, developer experience, and flow efficiency.

The Mission

Transform our product and engineering organisation to enable multiple deployments per day -- safely, reliably, and at scale - with a lead time for change measured in hours.

In our world where everything is digital, our speed from idea to business value is our primary competitive weapon.

Your mandate is to fix this and keep iterating until we are the best.

Key Responsibilities

1. Own Velocity Metrics End-to-End

Define, instrument, and drive

metrics

across all 56+ PODs. Build real-time dashboards showing flow efficiency, bottlenecks, and trends Establish

speed as a first-class KPI

Report directly to Group COO on velocity improvements and blockers

2. Eliminate Deployment Pipeline Waste

Reduce the wait time by automating manual confirmations, approvals, and handoffs Design and implement

progressive rollout strategies

with automated rollback Build automated testing frameworks that eliminate hours of manual test confirmation Work with Control functions to

shift left

into the pipeline

3. Architect for Flow Across 56+ PODs

Understand dependencies across PODs Identify and eliminate

coordination bottlenecks

between PODs Design

self-service platform capabilities

to reduce dependency on PODs Transform CAB approval process from manual gate to

automated guardrails

Establish

risk-based deployment strategies

(not all changes need same approval rigor)

4. Enable Platform Teams for Maximum Impact

Partner with

Pipeline & DevEx POD

to build world-class deployment automation Work with

Testing Automation POD

to create comprehensive, fast, reliable test suites Collaborate with

Platform & Cloud POD

on infrastructure-as-code and ephemeral environments Guide

Incident Management POD

toward predictive alerting and auto-remediation Ensure platform investments directly reduce deployment lead time

5. Prepare for AI Agent Deployment at Scale

Recognize that

AI agents are software workers

requiring rapid iteration Design deployment pipelines that support rapid deployment frequency Ensure infrastructure can handle multiple deployments per day across all PODs Build observability and rollback capabilities for AI agent updates

Requirements

Essential Experience

10+ years in software engineering

and

DevOps

with deep hands-on technical expertise Experience in

MLOps

and awareness of

LLMOps

Proven track record of

reducing deployment lead time

in complex organisations Experience working in organisations with

500+ engineers

across multiple teams/PODs and Geographies Deep understanding of

flow

and

velocity metrics, Team Topologies, and flow efficiency

Hands-on experience with modern

CI/CD and MLflow tools

Expertise in

cloud infrastructure

(AWS), containers and IaC Experience building

observability and monitoring systems

Highly Valued Experience

Banking, fintech, or

highly regulated industry

experience Led DevOps transformation in organisation that achieved

elite metrics

Built or scaled

platform engineering teams

Experience with

microservices architectures

and event-driven systems Knowledge of

compliance automation

and shift-left security practices Awareness in

SRE (Site Reliability Engineering)

principles

Required Skills & Competencies

Systems thinking

: Ability to see the entire value stream and identify constraint points

Data-driven decision making

: Obsessive about metrics, measurement, and continuous improvement

Influence without authority

: Can drive change across 56+ PODs without direct reporting lines

Executive communication

: Can present complex technical concepts to C-suite audiences

Bias toward action

: Moves fast, experiments, learns, iterates

Technical credibility

: Engineers respect you because you've done the work

Cultural sensitivity

: Can work with traditional banking functions (Compliance, Risk, Legal)

Relentless focus

: This is not a side project--you live and breathe velocity

Benefits

Why This Role Matters

This is a

once-in-a-career opportunity

to:

Transform an entire banking organisation's

approach to software delivery Have

executive-level visibility and influence

without traditional management overhead Work at the

bleeding edge of DevOps, MLOps and LLMOps excellence

in a complex, regulated environment Build systems that will power

AI agent deployment at unprecedented scale

Directly impact customer experience

through faster product iterations

Make speed a strategic weapon

and competitive advantage Establish yourself as a

thought leader

in banking DevOps, MLOps /and LLMOps transformation

If you are energized by the challenge of taking a deployment cycle to <4 hours and building one of the fastest digital product engineering operations in banking--

this role is for you

.