Job Description

takealot.com, a leading South African online retailer, is looking for a highly talented Growth & Retentions (Sales & Account) Team Lead to join our team in Cape Town.

We are a young, dynamic, hyper growth company looking for smart, creative, hard-working people with integrity to join us. We offer a market related, Total Remuneration Package which allows full flexibility according to your needs, a great work environment and a promise that you won't be bored as long as you are prepared for a challenge and want to build something great.

The Sales & Account Manager Team Lead is responsible for overseeing and tracking the performance of the Sales and Account Managers team. He/she will set monthly goals for the team in order to achieve the business objectives.

Reporting to the Head of Marketplace Sellers

Your responsibilities will include:

Sales Management

• Drive performance within a sales team (5+ people) to deliver against acquisition targets
• Work with relevant stakeholders to build and execute on a strategic acquisition roadmap for each category
• Ensure sales processes are followed by the sales team and that sales platform data is accurate and complete
• Identify shortfalls in the sales process and help improve efficiency
• Manage and build sales dashboards to track key productivity metrics

Account Management

• Drive commercial performance of a business unit against business targets Identify and drive key interventions within the seller base to correct under-performance
• Develop and drive growth plans for strategic sellers

Leadership

• Manage and support a team of Sales & Account Managers with day-to-day operations
• Work with the Marketplace Business Development Manager to set monthly goals for the sales team which are aligned to the business targets
• Manage the collaboration between the Sales & Account Managers, Catalogue Operations,
• Onboarding and Seller Support teams
• Train new Sales & Account Managers

Skills and Attributes

• Commercially minded
• High attention to detail
• Process driven
• Excellent written and verbal communication skills
• Highly analytical; ability to quickly process, analyse, and provide insights on large data sets
• Ability to work in a fast-paced, high-pressure, entrepreneurial business environment
• Ability to collaborate effectively with team members within the organisation

Qualifications and Experience

• Bachelors Degree or relevant other tertiary qualification
• Minimum 5 years work experience within a sales environment
• Minimum 3 years management experience
• Experience managing a sales team
• Experience in establishing and managing processes and projects
• Experience with Salesforce or similar CRM
• eCommerce experience will be advantageous
• Retail experience will be advantageous

The Environment:

• takealot.com employees are entrepreneurial and dynamic, smart, customer-centric, fun and have the shared ambition of takealot.com being the leading e-commerce company in Africa.
• We have fun, work hard, take ownership, work in teams to create solutions, and are always open to direct feedback/new ideas on where we can improve.
• We are short on ego and high on output.
• We are doers and not only thinkers, it's all in the execution after all.
• We love what we do and what we are creating.

We seek to Employ an Extra Ordinary Mind who:

• is respectful but forthright
• is an expert at doing, who can not only design but also execute
• is analytical, able to use data to make decisions
• is competitive, self-directed and strive to be the BEST (GREAT requires a lot of work and does not only happen during business hours)
• is passionate about the potential of e-commerce and delivering a world-class customer experience
• is entrepreneurial, thrives under change and accepts it is a constant and always looks for solutions to do something better and faster
• is business SMART. Able to think about problems from a business perspective using technical and product input;
• is curious and challenge the status quo
• is innovative and enjoys iteration
• is collaborative
• will be at the cutting edge of developing new concepts for takealot.com
• thinks like an owner of the business
• is SMART, has INTEGRITY and is HARD WORKING

If you meet the above you are an Extraordinary Mind so come and join us!

Takealot is an Equal Opportunity Employer. Applicants from the previously disadvantaged groups and people with disabilities will be given preference

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Choose all options which are relevant

Drive performance within a team (5+ people) to deliver against acquisition targets

Ensure processes are followed by the team and that platform data is accurate and complete

Identify shortfalls in the process and help improve efficiency

Manage and build dashboards to track key productivity metrics

Onboarding and Train new recruits

None of the Above

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