Job Description

Job Purpose** The Groups & Events Co-ordinator will be responsible to be the primary client contact for the successful planning, co-ordination and delivery of all events and conferencing ** across the business unit property with the objectives of creating a public image and the reputation of the business units brand as the conferencing venue of choice. **Key Performance Areas** Co-ordinated Groups & Events ** Co-ordinate & sell logistical arrangements as per event itinerary i.e transport, accommodation, food & beverage with relevant stakeholders and departments across the business unit ** Conduct site inspections with clients with regards venues and facilities ** Have an up-to-date understanding of facilities and products available for events and conferencing ** Attend pre-event meetings and work with client to understand their event and conferencing requirements ** Offer solutions in line with client requirements and facilitate requirements with third party suppliers including menus, d?cor, flowers, set-up, music, etc. where required ** Use any opportunities to upsell on the event ** Include billing instructions for the event on the function sheets, and track expenses ** Compile function sheets and distribute to relevant stakeholders and departments ** Record all correspondence from a company perspective to ensure brand is maintained ** Resolve any problems and queries in accordance with contract stipulations, and escalate when required ** Delivered Groups & Events ** Compile the running order schedule to accurately reflect customer requirements ** xc2xb7 Check that the venue set up meets technical (lighting, sound) and customer ** requirements ** xc2xb7 Check the set-up requirements for entertainment, catering, d?cor, etc. in line with ** customer requirements and facilitate any necessary changes with relevant operationsl ** stakeholders (e.g. F&B, Banqueting, Entertainment, etc) at least 1 hour prior to start of ** event. ** xc2xb7 Log calls with maintenance or IT to ensure resolution of any technical faults ** xc2xb7 Communicate regularly with relevant stakeholders and relevant departments with ** regards potential problems, challenges and changes ** xc2xb7 Escalate any issues / challenges being experienced ** xc2xb7 Update any final amendments to function sheets and ensure the distribution to all ** event stakeholders ** xc2xb7 Complete post event administration including: event information documents, arena attendance figures and billing. ** Stakeholder Engagement ** Communicate with clients to understand their needs, event opportunities, as well as any challenges encountered during the planning and co-ordination of the event ** Communicate with suppliers / contractors with regards requirements for specificevents / conferencing, leveraging relationships to optimise the event within the set budget ** Partner with suppliers in design and delivery of the conferencing / event requirements ** Liaise with multiple departments in the co-ordination and execution of conferencing and events including F&B, security, gaming, etc. ** Liaise with events and banqueting management to evaluate the post-mortem of the event. **Education** Grade 12 ** 3 year Diploma in Hotel Management is preferred **Experience** 1 2 years experience in a hotel environment ** Experience in event management an advantage **Skills and Knowledge** Events Planning & Co-ordination ** Events Management ** Strong English Verbal & Written Communication skills ** Business Acumen ** Networking skills ** Financial awareness ** Emotional resilience and ability to handle pressure ** Proficient Computer Skills (MS Office / Opera) ** Professionalism **Equity** Preference will be given to employees from the designated groups in line with the provisions of the Employmen ** t ** Equity ** Act, No. 55 of 1998, SISA internal recruitment policy as well as units employment equity plans. **

Sun International