Job Description

PURPOSE OF POSITION
The Group Nursing Services Manager is responsible for the planning of staffing resources, on-going and
systematic gathering and assimilation of data relating to the delivery of quality nursing and patient care
services.
KEY PERFORMANCE AREAS

• Support participation in national program recognition as directed by the Board.
• Review laws, regulations, and literature to determine areas that need to be assessed to ensure standards required by OHSC, DOH, DOL, OHS, MCC, CDC, SANC and other statutory requirements (medical related) and accrediting bodies.
• Create quality improvement processes, policies and manuals as needed.

Help to develop a culture of patient centered, data driven care, with high reliability of clinical processes. * Promote on-going proactive reduction of safety risks to patients in the design and redesign of organizational processes, functions and services using quality and performance improvement model.

• Manage the process of continuous clinical quality improvement through relationships with clinical providers, specialists, and ancillary departments.
• Act as liaison between administrative, management, medical staff and employees.
• Oversee and maintain guidelines to monitor and report written documentation for quality measure (Benchmarks, LSIs and KPIs, track and trend risks).
• Participate in internal, local, or regional improvement projects and initiatives as needed to improve the Groups performance as it relates to clinical quality.
• Identify Hospital-wide opportunities for clinical quality process improvement, including formal studies related

to organizational performance. * Assist in implementation of clinical documentation audits of clinical quality processes.

• Develop structured auditing criteria of medical records to determine compliance with standards of clinical

care. * Perform internal clinical audit in the various hospitals.
Educate providers regarding best clinical quality practices as required.
Collaborate with Medical Team, Nursing Teams and other staff to improve quality of patient care. * Investigate clinical quality issues and work with the NSM on resolutions.
Interface with pharmacy staff in establishment of medication and prescribing quality initiatives. * Work with the Medical /Nursing Teams to define and oversee specific educational objectives for developing
awareness and support for quality programs and services through consultation with department heads and managers. * Communicate updates and new information to Medical Leadership, Clinical Leadership and direct care providers; monitors and ensures compliance with medical protocols, policies and procedures.
Maintain leading-edge knowledge of contemporary healthcare organization quality improvement processes
and issues. * Represent quality interests in the development of an electronic system for staff education and development.

• Assist with the design and implementation of clinical informatics to enable the care process.
• Plan, lead and manage monthly QA meetings, providing pertinent data and trends relative to medical services

to QA Committees and at management meetings and the JMH Medicals Ethics committee. * This will require close collaboration with departments such as Information Systems and Medical Records department, as well as with the department managers.
MINIMUM REQUIREMENTS
A Masters or BCurr Degree in Nursing
Over 10 years experience in nursing management.
Knowledge of health care related laws and regulations.
Experience with healthcare quality improvement, clinical research,
informatics, and continuous quality improvement principles and practices.
Experience abstracting clinical information from medical records.
The ability to appropriately evaluate medical records and other health
care data.
Organized, accurate, detail oriented.
Experienced with the use of Windows-based PC applications with
emphasis on word processing, database, and spread sheet software (e.g.,
MS Word and Excel and PowerPoint.
NB:Only short listed candidates will be contacted.
POPIA CLAUSE HR ADVERTS
Your information is collected and processed in accordance with the Protection of Personal
Information Act No 4 of 2013 (POPIA).
By applying to this advert, you consent to JMH (Pty) Ltd collecting and processing your personal
information for the purpose of determining your eligibility for the advertised position.
If unsuccessful, your personal information is securely destroyed and is not retained by the
company.