Job Description

Company Description

WNS (Holdings) Limited (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+ global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Telecommunications, Travel and Utilities. WNS South Africa has been in operation since 2003 and built a reputation as the industry leader for Business Process Outsourcing (BPO) in South Africa, with a growing footprint into Africa. We are a strategic partner for delivering a full range of basic to complex processes from our eight delivery centers across South Africa, employing 4000+ people.Why join us?We promise our employees to experience role clarity, coaching and mentoring, professional development and structured career path through our 5 people promises and keeping employee experience at the core. Experience the culture of outperformance, engagement, celebration and also contribute to society through our WNS Cares Foundation, where you have the opportunity to support meaningful initiatives and make an impact in the community.

Group Manager: Recruitment


The Group Manager in Recruitment is responsible for ensuring that the recruitment requirements met for the bulk department.

Supervising the recruitment team, recruiters, screeners and assessors Manage the numbers that are recruited daily Ensure that the recruitment process is followed and ensure that the system, Smart Recruiter is used properly Ensure that the recruiters meet the deadline in submitting the candidates to the admin team on time to allow for audit and offers Manage internal stake holders Manage the end to end process and candidate experience Assist in candidate attraction strategy Managing the Applicant Tracking System, Smart Recruit Ensuring accurate and up-to-date records of all candidates. Monitoring key recruitment metrics to identify areas for improvement and optimize the recruitment process.

Skills and Qualifications:

Strong Leadership and Management Skills: Ability to lead, motivate, and guide the recruitment team Excellent Communication and Interpersonal Skills: Ability to effectively communicate with candidates, hiring managers, and team members. Experience with WNS Neo and people soft systems Clear understanding of WNS policies and procedures Prior experience in recruitment would be an advantage

Qualifications

Matric / Relevant HR Qualification