Job Description

Key Responsibilities
General Oversight

• Manage internal teams, external stakeholders, and business relationships.
• Respond promptly to calls, emails, and business correspondence.
• Be available for after-hours support during key events, emergencies, or strategic sessions.
• Provide operational and administrative support to senior leadership.
• Coordinate management meetings, including compiling agendas, taking minutes, and producing reports.

Business Management & Administration

• Implement and manage group-wide business systems, policies, and procedures.
• Oversee HR administration and compliance matters.
• Prepare budgets and monitor cash flow and financial planning.
• Manage legal documentation, contracts, and governance processes.
• Drive business continuity, data security, and operational efficiency.

Property & Investment Portfolio Support

• Manage leasing, renewals, and tenant engagement across properties.
• Liaise with service providers, brokers, and contractors.
• Assist with investment-related administration, compliance, and reporting.
• Support environmental and impact-related initiatives within the business portfolio.

Marketing & Stakeholder Relations

• Coordinate marketing efforts including brand strategy, advertising, and presentations.
• Manage social media communication and public relations across platforms.
• Build and maintain strong relationships with clients, tenants, investors, and service providers.

Finance & Reporting

• Track performance against budgets and report on key financial indicators.
• Oversee debtors, creditors, and rental area metrics.
• Liaise with accountants and finance teams on reporting and statutory submissions.

Legal & Compliance

• Ensure compliance with statutory bodies and regulatory requirements.
• Monitor governance frameworks including tax, labour, and health & safety compliance.

Strategic Input

• Contribute to business planning, acquisitions, disposals, and growth initiatives.
• Evaluate opportunities and assist with risk assessment and due diligence.

Candidate Profile

• Proven experience in operations, business administration, or compliance.
• Strong leadership, reporting, and analytical skills.
• High attention to detail with an ethical and solutions-oriented mindset.
• Excellent written and verbal communication abilities.
• Capable of managing diverse responsibilities across multiple sectors.