Job Description

The Company
Electrum is the next-generation payments software company that provides cloud-native solutions to optimise the processing of financial transactions. Since 2012, we have established ourselves as a respected payments technology partner through our deep expertise and track record in delivering trusted enterprise-grade payments solutions.
We've built a reputation in providing solutions for high-volume, low-value payment schemes and services that enable our clients to deliver to their customers at scale. We love that the projects we work on touch the lives of millions of South Africans daily, making a real difference.
We hire the best of the best and we offer great opportunities for personal growth and career progression.
The Opportunity
Joining Electrum as our in-house Graphic Designer you'll shape our brand message, directly contributing to sales, marketing, and recruitment in the enterprise B2B payments landscape. Working independently in a fast-paced marketing environment, you'll manage projects from concept to completion, producing compelling, relatable, and consistent designs. You'll be trusted to represent our brand to attract top talent, and empower our sales team through your creativity. Making a significant impact!
The role
The purpose of this role is to effectively communicate Electrum's brand message and support sales, marketing, and recruitment objectives targeted at our enterprise B2B audiences. As the designated in-house Graphic Designer, you will deliver high-quality digital and print materials that engage our target audiences, enhance brand identity, and drive business growth. Leveraging your experience and insights, you will help evolve the brand, create visuals that attract top talent, and empower the sales team to achieve revenue goals. Operating independently within a fast-paced marketing environment, you will manage your projects from concept to completion, producing designs that are visually compelling, relatable, and consistent. At Electrum, your creativity and ability to bring visual concepts to life will not only be welcomed, but celebrated.
Requirements
Brand Development & Visual Storytelling

• Develop Electrum's brand using design thinking, user insight, and marketing.
• Create impactful visuals for Electrum's brand stories.
• Help maintain brand consistency via templates and accessible assets.
• Design unique print and digital assets aligned with the brand.
• Stay updated on design trends, especially for B2B and enterprise software.

Design Production & Execution

• Design visual assets (70% digital, 30% print) for various platforms including websites, social media, marketing, and internal communications.
• Create mock-ups and optimise designs using Figma, Illustrator, and other design software.

Web Design & Development

• Create wireframes and visual page layouts adhering to brand and UX guidelines.
• Design and build responsive web pages with Figma and Webflow.
• Collaborate with web teams to implement and troubleshoot Webflow updates, ensuring seamless web experiences.
• Meet deadlines, maintain quality, and optimise web design for performance.

Project & Process Management

• Self-manage design projects from brief to delivery, collaborating cross-functionally.
• Prioritise multiple projects, including workflow.
• Lead stakeholder feedback sessions.
• Oversee end-to-end execution (design, printing, installation, digital deployment).
• Source and manage external vendors/freelancers.
• Collaborate with various teams to align creative output with business and technical standards.

You will need to have:

• Degree or equivalent NQF level 6 qualification in Graphic Design or similar.
• Post-graduate degree in marketing is a strong advantage.
• 3 to 6 years of professional graphic design experience.
• Proven experience in a B2B environment, preferably within enterprise software.
• Experience handling both digital and print design projects independently.
• Experience in a marketing team or agency setting is advantageous.
• Expert proficiency in Photoshop, Illustrator, and InDesign. Proficient in Figma and Canva.
• Knowledge of design libraries, style guides, and component systems.
• Competent use of G-Suite and MS Office, with advanced expertise in Slides and PowerPoint.

Increase your chances:

• Experience with Webflow, Wix, HubSpot, and basic HTML and CSS.
• Experience using AI tools for ideation, automation, and design concept generation.
• Basic UI/UX and motion graphics knowledge.
• Financial services software experience.
• Able to work independently, manage workload, meet deadlines, and own design brief processes.
• Detail-oriented with strong organisational skills.
• Adaptable and embraces continuous improvement, open to feedback.
• Strong communication skills to interpret briefs, collaborate, ask insightful questions, handle feedback, and present solutions.
• Comfortable engaging with all stakeholders, technical and non-technical.
• Creative aptitude for technical B2B environments.
• Proficient in contemporary design software.
• Proven professional design experience, demonstrated in a portfolio.

Benefits
A good work-life balance is very important at Electrum. To help you manage your own time and energy, Electrum offers benefits such as:

• Flexibility around core working hours (nature of flexibility is negotiated per role based on business needs)
• Daily cooked lunches and a stocked kitchen for the mid-day nibbles
• Team socialising, getaways, and social outings

We have created a safe, transparent environment where we know mistakes happen, and that's okay. We even have a 3 step approach to dealing with them:

• Tell everyone about it
• Fix the mistake
• Tell everyone about how you fixed it

You are responsible for your actions - both the successes and the failures.

Skills Required