General Manager
Job Description
Minimum Qualifications & Experience:
1. Education:
o Diploma or Degree in Hospitality Management, Lodge Management, or Tourism.
o Additional qualifications in Business Administration, Financial Management, or
Conservation are advantageous.
2. Experience:
o Minimum 8-10 years experience in hospitality management.
o At least 5 years in a senior managerial role at a luxury or 5-star game lodge.
o Proven track record in managing high-end safari lodges, luxury guest services, and
remote properties.
3. Knowledge and Skills:
o Strong operational expertise in food & beverage, front office, housekeeping, and
maintenance.
Sound understanding of financials, budgets, stock control, cost management, and
reporting.
o Knowledge of wildlife conservation practices, safari operations, and ecotourism.
o Familiarity with health & safety regulations, compliance, and guest risk protocols.
4. Systems:
o Proficient in lodge management systems (e.g., Panstrat, Apex, Innkeeper, or similar).
o Computer literate: MS Office Suite, especially Excel and Word.
Core Competencies:
- Excellent leadership and team management abilities.
- High attention to guest satisfaction and 5-star service standards.
- Ability to work under pressure in remote, bush environments.
- Strong communication skills (written and verbal).
- Hands-on approach and problem-solving mindset.
- Passion for hospitality, wildlife, and conservation.
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Job Detail
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Job IdJD1488035
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationPietersburg, Limpopo, South Africa
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EducationNot mentioned