Your responsibilities in this Technical Support role will involve developing, maintaining and enhancing consistent quality products and processes.
Essential Duties and Responsibilities
Provide technical expertise to Buyers, Designers and Suppliers
Continually develop, implement and review garment specifications
Implement QA processes and best practice within the company and maintain and improve product quality
Accurately assess products against company garment specifications within the critical path
Provide Product care information and monitor adherence to correct care labelling by suppliers
Consistent/timeous response and communication with the merchandise team and suppliers.
Conduct Supplier SWOT analysis
Analyze customer feedback to improve garment performance and reliability
Build and maintain relationships with all stakeholders to meet company objectives
RequirementsQualifications: Tertiary qualification in Clothing Management or Fashion Design
Liaise with suppliers via the Buying team, regarding specs, fits, pattern amendments and overall production/ QA queries.
Implementation of the Shipping sample process, ensuring reports are completed, suppliers are communicated to and the company policies are enforced regarding inferior quality and shipping.
Education & Experience Requirements
Essential: Matric and relevant tertiary qualification in Clothing Technology.
Essential: Minimum 5 years relevant experience in a similar role within a retail/fashion environment.
Previous experience in ladies, mens and kidswear departments adavntageous
Core Competencies
Planning and organizing skills
Adapting and responding to change
Deciding and initiating action
Analysing
Coping with pressure and setback
Skills and Abilities
Good numerical skills
Communication and interpersonal skills
Problem-solving skills
Job Types: Full-time, Permanent
Application Question(s):
What is your current or latest cost to company package?
Education:
Diploma (Required)
Experience:
in a similar role within a retail/fashion environment. : 5 years (Required)
Location:
Epping, Western Cape (Required)
Work Location: In person
Application Deadline: 2025/10/06
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