Front End Supervisor
Kempton Park, GP, ZA, South Africa
Job Description
A Retail Front-End Supervisor to oversee a retail store's front-end area, managing cashiers and other front-end staff to ensure smooth daily operations, provide excellent customer service, and enforce store policies. Key responsibilities include training and guiding employees, resolving customer issues, monitoring service standards, managing daily tasks to meet goals, and maintaining a positive shopping experience. Key Responsibilities:
Staff Management:
Overseeing and providing direction to front-end employees, including cashiers and baggers.Customer Service:
Ensuring exceptional, fast, and accurate customer service and responding to customer concerns.Operational Oversight:
Managing daily front-end operations, enforcing store policies and security measures, and ensuring a positive shopping experience.Training & Development:
Training and coaching front-end team members to meet company standards.Sales & Satisfaction:
Fostering sales growth by providing excellent customer service and ensuring overall customer satisfaction.Hygiene & Safety:
Maintaining high standards of hygiene and complying with safety and health standards.Essential Skills:
Leadership:
Guiding and motivating a team.Communication:
Effectively interacting with customers and staff.Customer Focus:
A strong emphasis on providing a positive and efficient customer experience.Problem-Solving:
Addressing customer issues and resolving operational problems.Organizational Skills:
Managing daily operations, scheduling, and tasks efficiently.Job Type: Full-time
Work Location: In person
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Job Detail
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Job IdJD1496135
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationKempton Park, GP, ZA, South Africa
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EducationNot mentioned