Front Line Customer Liaison Administrator (sporting Sector)
Western Cape, South Africa
Job Description
Job Summary REQUIREMENTS
- Previous experience in a receptionist or customer service role preferred.
- Strong verbal and written communication skills.
- Proficiency in Microsoft Office (Word, Excel, Outlook) and reservation systems.
- Ability to multitask and work efficiently in a fast-paced
- Professional appearance and personality, must be a peoples person
- Excellent organizational and problem-solving skills.
- Flexibility to work weekends, holidays, and occasional evenings as needed.
- Extensive liaison with Club members
- Meet and greeting of club members, guests and visitors to provide professional assistance.
- Answer and manage incoming phone calls, directing them appropriately and taking messages when necessary.
- Handle bookings and reservations for club events.
- Provide accurate information regarding club facilities, membership, and upcoming events.
- Assist with administrative duties such as emails, filing, and record-keeping.
- Process payments and manage point-of-sale transactions as needed.
- Maintain a clean and organized reception area.
- Collaborate with other departments to ensure smooth daily operations.
- Address member and guest enquiries and resolve any concerns promptly.
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Job Detail
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Job IdJD1380423
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationWestern Cape, South Africa
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EducationNot mentioned