Job Description

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Job Overview

Application Deadline:

17 November 2025

Job Location:

Cape Town, Western Cape

Job Title:

Customer Liaison Administrator

Salary Offer:

R12,000

Education Level:

Certificate

Job Level:

Intermediate

Minimum Experience:

1 - 3 Years

Customer Liaison Administrator required in Cape Town.

Do you thrive in a customer service environment? Our client in Milnerton is seeking a friendly and professional individual to engage with customers in person, over the phone and via email, in assisting with account queries and scheduling meetings.



This role offers a well-rounded mix of administrative tasks, finance-related responsibilities and client interaction.



Basic computer skills in MS Office are required, and full training will be provided on the company's ERP systems.



Salary: R12 000 negotiable dependent on experience.

Requirements:

Matric, or similar qualification 2+ years' experience in Office Administration Valid driver's license & own vehicle Well-groomed and professional appearance Professional communication in English & Afrikaans Intermediate computer skills: Outlook, MS Word, basic Excel, typing & problem-solving Basic accounting skills (Xero Accounting software training can be provided) Good telephone communication skills and etiquette A pleasant attitude and calm approach are essential for this role Applicants must have no criminal record Advantage: experience with medical aids & reimbursements

Duties and Responsibilities:

Handle telephone calls Bookings Perform personal assistant duties for the owner from time to time (running an errand) Respond to emails, WhatsApp's & enquiries Place, receive & manage orders/returns/couriers Stock control & management Invoicing, statements & payment follow-ups Patient filing & record management Write and submit medical aid motivations, compile quotations Prep medico-legal reports Administer accounts on Xero Accounting, liaise with accountants Monthly payroll submissions & commissions * Conduct regular courtesy calls to patients