DUTIES:
Internal Process:
Welcome visitors in a professional and friendly manner to ensure an excellent client experience.
Determine the reason for the visit and either accompany them to the relevant location or notify the appropriate person.
Follow security protocols for visitors, capture their details, and issue security tags when required.
Answer calls in a professional and friendly manner to maintain a high standard of client service.
Accurately route client complaints and queries to the appropriate department.
Maintain files in an orderly manner, ensuring they are accessible to relevant stakeholders.
Collate, compile, and distribute documents to relevant stakeholders within defined standards and timeframes.TO APPLY EMAIL CV TO; wynberglogisticsltd@gmail.com
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