Food And Beverage Supervisor

Cape Town, Western Cape, South Africa

Our client in the Hospitality industry is currently looking for a Food and Beverage Supervisor in Sea Point, Cape Town.

Responsibilities:

Day-to-day activity management, maintaining high-quality standards, and fostering a positive team working environment.
Effectively handle guest complaints.
Assist with rostering, taking into consideration forecast, wage cost, staff requests etc.
Ensure staffing levels are adequate for the next service period, adjusting the roster where necessary.
Ensure beverage cost is maintained to budget.
Report any shortages in equipment to the Manager.
Conduct staff training including induction, product knowledge.
Counsel staff if not performing to the Outlet's standards.
Attend and actively participate in necessary meetings.
Be able to take charge of the outlet/area in the absence of the Manager.
Daily stock ordering.
Flexibility to work in all F&B areas.

Requirements:

Degree or Diploma in Hospitality Management or related field.
Supervisory/Managerial role in F&B department, preferably in a four-star hotel.
Strong customer service orientation.
Experience in rostering, staff scheduling, and managing staffing levels.
Ability to manage beverage costs within budget.
Conducting staff training, including induction and product knowledge.
Capable of taking charge in the absence of the Manager, making decisions, and leading a team.
Effective communication in meetings and with the team.
Willingness to work in all F&B areas.
Understanding of the Food and Beverage industry, trends, and best practices.

Remuneration:

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