Field Service Team Lead
Cape Town, WC, ZA, South Africa
Job Description
The purpose of this role is to manage and oversee on-site support services within a designated area, ensuring effective operations and optimal service delivery in line with company goals. The role also includes managing the on-site team in that area.
Key outputs:
In-depth reporting on team activity
Establishing and expanding competent onsite service lines, ensuring constant improvement in the quality efficiency and range of services.
Ensure the delivery of profitable and quality client services through the efficient and productive management of resources.
Develop and maintain a cohesive onsite services team with clearly defined authority and responsibility.
Create individual development plans for team members with regards to the following aspects.
Collaborating with other service lines to ensure agreed SLA's are met.
Minimum Skills Required & Job Specific Requirements:
4+ years solid on-site management experience in pharmacy or retail environment
Strong people management experience
A+ and N+ Certification
Linux experience on command line
Extensive windows experience
Good understanding from a technical perspective
Ability to work collaboratively with other colleagues
Job Types: Full-time, Permanent
Work Location: In person
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Job Detail
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Job IdJD1433942
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IndustryNot mentioned
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Total Positions1
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Job Type:Contract
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationCape Town, WC, ZA, South Africa
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EducationNot mentioned