Job Description

SALARY: MARKET RELATED WITH MEDICAL AID/PROVIDENT FUNDOur client in the Hospitality industry is looking for a Food and Beverage Supervisor.Responsibilities encompass day-to-day activity management, maintaining high-quality standards, and fostering a positive team working environment in all Food and beverage areas of our luxury hotel.Duties & Responsibilities but not limited toEffectively handle guest complaints
Assist with rostering, taking into consideration forecast, wage cost, staff requests, etc.
Ensure staffing levels are adequate for the next service period, adjusting the roster where necessary
Ensure beverage cost is maintained to budget
Report any shortages in equipment to the manager
Conduct staff training including induction, product knowledge
Counsel staff if not performing to the Outlet''s standards
Attend and actively participate in necessary meetings
Be able to take charge of the outlet/area in the absence of the Manager
Daily stock ordering
Flexibility to work in all F&B areasDesired Experience & QualificationDegree or diploma in hospitality management or related field.
Supervisory/managerial role in F&B department, preferably in a four-star hotel.
Experience in rostering, staff scheduling, and managing staffing levels.
Ability to manage beverage costs within budget.
Conducting staff training, including induction and product knowledge.
Capable of taking charge in the absence of the Manager, making decisions, and leading a team.
Effective communication in meetings and with the team.
Willingness to work in all F&B areas.
Understanding of the food and beverage industry, trends, and best practices.

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