Job Description

Job Summary

Responsibilities:

• To ensure sound financial control of the restaurant in accordance to set financial parameters by managing income and expenditure to ensure required return on investment
• To ensure business growth through monitoring business performance indicators (Sales: Year on Year & Actual vs. Budget; Gross Profit; Ticket Average; Customer Count; Menu mix; Day parts; Complaints; Labour Turnover; Payroll vs. Turnover) on a daily basis, communicate results to the management team and develop & manage an action plan to promote the improvement
• To assist in developing the restaurant budget and ensure adherence thereto
• To verify all daily, monthly and annual reports as required to have been completed and submitted timeously and correctly
• To ensure efficient stock control management for the restaurant
• To ensure repairs and maintenance are taking place
• To monitor the internal and external audits of the restaurant, communicate results to the management team and develop & manage a corrective action plan to improve results
• To maintain a clean and hygienic working environment at all times according to the restaurant standards
• To act as the Health & Safety Representative for the restaurant and ensure compliance to the relevant legislation
• To communicate and ensure compliance to the restaurant's operational standards and operating requirements
• To develop and monitor staff rosters on a weekly basis to ensure sufficient people capacity to meet the business requirements
• To ensure adherence to opening and closing procedures
• To ensure recruitment, induction and training of all new staff according to the restaurant policies and procedures to proactively meet the needs of the business
• To complete, submit and monitor payroll information in accordance with relevant legislation and the restaurant policies and procedures
• To ensure effective IR management in accordance with relevant legislation and the restaurant policies and procedures in conjunction with IR consultants and HR support
• To ensure effective performance management of all staff in accordance with the restaurant policy and procedure
• To ensure effective staff development and succession planning for the restaurant
• To communicate, execute and evaluate all national, regional and local marketing campaigns and initiatives
• To respond to all customer complaints in accordance with the restaurant policies and procedures
• To draw up the community map and local marketing plan together with the management team
• To analyse the mystery shopper report, communicate results to the management team and develop & manage a corrective action plan to improve results

Requirements

• 3 years Fast Food / Restaurant Manager experience (Preferably Burger King or KFC)
• LAR qualification
• Matric + Food Management Diploma
• Micros/GAAP POS experience
• Must be willing to work day and night shifts
• Only SA Citizens will be considered

Kencorp Executive Search

2005

P O Box 136893 Alberton North

2-10

Recruiter

About

Kencorp Executive Search was founded early 2005 and offers the combined expertise of 20 years of experience. Kencorp specializes in sourcing and placing professional and experienced candidates in the Hospitality, Pharmaceutical, FMCG, IT and Legal industries. We provide a fully comprehensive service including screening and reference checking for all our candidates which includes a candidate database and a guarantee period on all our candidates placed. This is to safe-guard you, our client, as well as the candidate and ensures that you are completely satisfied that you have made the right choice for your organization and that the candidate is happy in their new working environment. Kencorp strives to bring you: - Increased profits and sales - Decreased costs Kencorp is proud to be a member of APSO and runs the business strictly according to the APSO Code of Ethics. The Company prides itself in staff solutions for the ultimate results in Client needs and Candidate career choice. The aim is for successful permanent placements and Client/Candidate satisfaction. We are a BEE compliant company and have EME Certification.

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