Job Description

Responsibilities:

• To ensure sound financial control of the restaurant in accordance to set financial parameters by managing income and expenditure to ensure required return on investment
• To ensure business growth through monitoring business performance indicators (Sales: Year on Year & Actual vs. Budget; Gross Profit; Ticket Average; Customer Count; Menu mix; Day parts; Complaints; Labour Turnover; Payroll vs. Turnover) on a daily basis, communicate results to the management team and develop & manage an action plan to promote the improvement
• To assist in developing the restaurant budget and ensure adherence thereto
• To verify all daily, monthly and annual reports as required to have been completed and submitted timeously and correctly
• To ensure efficient stock control management for the restaurant
• To ensure repairs and maintenance are taking place
• To monitor the internal and external audits of the restaurant, communicate results to the management team and develop & manage a corrective action plan to improve results
• To maintain a clean and hygienic working environment at all times according to the restaurant standards
• To act as the Health & Safety Representative for the restaurant and ensure compliance to the relevant legislation
• To communicate and ensure compliance to the restaurant's operational standards and operating requirements
• To develop and monitor staff rosters on a weekly basis to ensure sufficient people capacity to meet the business requirements
• To ensure adherence to opening and closing procedures
• To ensure recruitment, induction and training of all new staff according to the restaurant policies and procedures to proactively meet the needs of the business
• To complete, submit and monitor payroll information in accordance with relevant legislation and the restaurant policies and procedures
• To ensure effective IR management in accordance with relevant legislation and the restaurant policies and procedures in conjunction with IR consultants and HR support
• To ensure effective performance management of all staff in accordance with the restaurant policy and procedure
• To ensure effective staff development and succession planning for the restaurant
• To communicate, execute and evaluate all national, regional and local marketing campaigns and initiatives
• To respond to all customer complaints in accordance with the restaurant policies and procedures
• To draw up the community map and local marketing plan together with the management team
• To analyse the mystery shopper report, communicate results to the management team and develop & manage a corrective action plan to improve results

• 3 years Fast Food / Restaurant Manager experience (Preferably Burger King or KFC)
• LAR qualification
• Matric + Food Management Diploma
• Micros/GAAP POS experience
• Must be willing to work day and night shifts
• Only SA Citizens will be considered

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