To ensure sound financial control of the restaurant in accordance to set financial parameters by managing income and expenditure to ensure required return on investment
To ensure business growth through monitoring business performance indicators (Sales: Year on Year & Actual vs. Budget; Gross Profit; Ticket Average; Customer Count; Menu mix; Day parts; Complaints; Labour Turnover; Payroll vs. Turnover) on a daily basis, communicate results to the management team and develop & manage an action plan to promote the improvement
To assist in developing the restaurant budget and ensure adherence thereto
To verify all daily, monthly and annual reports as required to have been completed and submitted timeously and correctly
To ensure efficient stock control management for the restaurant
To ensure repairs and maintenance are taking place
To monitor the internal and external audits of the restaurant, communicate results to the management team and develop & manage a corrective action plan to improve results
To maintain a clean and hygienic working environment at all times according to the restaurant standards
To act as the Health & Safety Representative for the restaurant and ensure compliance to the relevant legislation
To communicate and ensure compliance to the restaurantxe2x80x99s operational standards and operating requirements
To develop and monitor staff rosters on a weekly basis to ensure sufficient people capacity to meet the business requirements
To ensure adherence to opening and closing procedures
To ensure recruitment, induction and training of all new staff according to the restaurant policies and procedures to proactively meet the needs of the business
To complete, submit and monitor payroll information in accordance with relevant legislation and the restaurant policies and procedures
To ensure effective IR management in accordance with relevant legislation and the restaurant policies and procedures in conjunction with IR consultants and HR support
To ensure effective performance management of all staff in accordance with the restaurant policy and procedure
To ensure effective staff development and succession planning for the restaurant
To communicate, execute and evaluate all national, regional and local marketing campaigns and initiatives
To respond to all customer complaints in accordance with the restaurant policies and procedures
To draw up the community map and local marketing plan together with the management team
To analyse the mystery shopper report, communicate results to the management team and develop & manage a corrective action plan to improve results
Requirements
3 years Fast Food / Restaurant Manager experience (Preferably Burger King or KFC)